At Wendy’s in Preston, ID we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Preston, ID hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.
Cleanliness
Many customers reported unsanitary conditions, including dirty floors, sticky tables, and unclean restrooms.
Food Quality
Several reviews mentioned that the food was often cold, improperly prepared, or not up to Wendy's standards.
Management Issues
Customers expressed concerns about poor management, including lack of organization and inadequate staffing.
Inconsistent Experience
While some customers had positive experiences with friendly staff and good food, many others reported frequent issues, indicating inconsistency in service.
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Branden Blanchard
Nov 15, 2025
1.0
Filthy, slow, picking noses around food w/o wearing gloves, grabbing cups with fingers inside. Did say slow? Terrible experience.
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Karl Nelson
Nov 8, 2025
1.0
Really grossed out biscuits and gravy was cold and someone’s glove fingertip was in it!!!
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Matthew Warby
Nov 3, 2025
2.0
Disappointingly mediocre. There wasn't necessarily any one thing terrible, just everything was kind of unsatisfactory. The bacon was just a bit old, the bun was just slightly getting stale, the meat wasn't particularly fresh, the soda came out of the machine warm and a bit under carbonated. The staff was friendly, but still somehow a little off putting. Fries were fine. If this had been like an Arctic Circle or Burger King, this would have been an average visit. Never been mildy disappointed at a wendy's though.
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Kris Stclair
Oct 30, 2025
1.0
Absolutely horrible manager makes random rules that are not with in the company just so they don't have to do anything food is always cold don't seem like they cook it for long enough or it's extremely sogy horrible place to eat do not recommend
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Rylee Y
Oct 11, 2025
1.0
I have a friend who works at wendys and I called him while he was working because I needed to talk to him about something but what I got was one of the managers answering my friends personal phone, I do understand that employees shouldn't be on their phones and he didn't have to answer, that's fine. I totally understand that and I apologize for calling an employee while he was working, but it was the way I was treated over the phone. A guy answered and I asked who he was, he told me he was my friends manager and he demanded to know the reason I was calling and if it wasn't important, then he would hang up. I was caught off guard and I thought it was odd. I said it was none of his business to why i was calling and then he told me he could leave a message if it was important, but the way he was talking to me was pretty terrible, it was a passive aggressive attitude and I could hear my friend in the background telling him to stop. I just kept telling him it was none of his business and then he just goes "Im ragebaiting her. I think she's falling for the ragebait" He hung up on me before I could respond and I'm just baffled by what happened. I think it's important how your employees treat people, let alone the MANAGER. Yeah I understand that employees shouldn't be on their phones, but that should be throughly discussed in your working environment, and it could've been handled way differently, instead of having the manager answering and being extremely rude to me, saying stuff like "im ragebaiting her" like what??? I can also understand managers taking calls on behalf of their employees but he was super unprofessional, and I just don't understand where the hostility is coming from. Things would have been different if he was nicer. I don't even know what I did wrong in this situation. I think the phrasing and the way your employees treat people is very important, whether they are calling as a customer or not but honestly that interaction really upset me, and I'm bothered by even ever coming back to wendys. By the way, the managers name is Spencer.
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Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Preston, ID?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Preston, ID into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call or text.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (208) 852-0113.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
What are the drive-through hours at Wendy's in Preston, ID?
The drive-through is open Monday to Thursday from 6:30 AM to 11:00 PM, Friday and Saturday from 6:30 AM to 11:30 PM, and Sunday from 8:00 AM to 10:00 PM.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers both delivery and takeout services. You can order through their app or website at order.wendys.com.
Is the Wendy's location in Preston currently hiring?
To check for job openings, visit Wendy’s Careers page and search for positions in Preston, ID. Job availability updates frequently.
Where is Wendy's located in Preston, ID?
Wendy's is located at 145 S State St, Preston, ID 83263.
What payment methods does Wendy's in Preston accept?
They accept American Express, Cash, Discover, MasterCard, and Visa payments.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing are available at https://menu.wendys.com. Prices may vary slightly by location.
Does Wendy's in Preston have drive-thru service?
Yes, this location offers drive-thru service.
Are there other fast food restaurants near Wendy’s Preston?
Nearby fast food options include another Wendy’s location, Arctic Circle, and Subway, all within close proximity for convenient dining choices.
What local services are near Wendy’s Preston that customers might find useful?
Near Wendy’s you can find Preston Dental Care for dental needs, Platinum Insurance Group for insurance services, and Valley Implement Company for home improvement supplies.
Are there any nearby convenience stores or gas stations to Wendy’s Preston?
Yes, Kelly's Chevron and Kelly's Convenience Stores are close by, offering gas, snacks, and other essentials to visitors and customers.