Customers generally praised the food for its taste and freshness, though there were complaints about inconsistency in portion sizes and quality.
Service Issues
Many reviews highlighted poor service experiences, including incorrect orders, unfriendliness, and long wait times.
Drive-Thru Experience
The drive-thru service received mixed feedback, with some customers enjoying quick service while others faced delays and issues with order accuracy.
Pricing Concerns
Several customers expressed dissatisfaction with the pricing, feeling that the value did not match the quality or portion sizes.
Customer Loyalty
Despite some negative experiences, many customers remain loyal and express a desire to return due to the overall quality of the food.
SR
S R
Oct 24, 2025
2.0
We ordered a Chicken ranch gyro, deluxe gyro with bacon and fries. We got home to eat and all three items were cold.
MR
Moises Ramirez
Sep 27, 2025
5.0
Absolutely deliscious food. Always a pleasure. My favorite state street fast-ish food. FREE PALISTINE.
CS
Chris Stark
Sep 18, 2025
3.0
My recent drive-thru visit was a bit frustrating. I struggled to place my order, as the speaker didn't seem to be working well, or the employee was having a hard time understanding me. They also appeared confused when I asked to have my meal prepared as a salad. Unfortunately, when I got home, I realized the salad had no dressing.
NB
Nathanael Beal
Sep 11, 2025
5.0
The evening shift on 9-11-25 did a fantastic job prepping the food. The fries were delightfully crispy, with a pillowy center, and the perfect amount of salt. The toppings on the wrap were evenly distributed, yielding all the flavors in every bite.
KG
Kathryn Gaudreau
Aug 28, 2025
2.0
I love the food here, but more often than not, they miss putting all the toppings on my order. The Super Gyro comes with bacon, yet it's almost always missing. I always add fresh mushrooms and cucumbers and I am charge .50 extra for each. Sometimes they are included, sometimes not, and other times there are 3 slices of each. Hardly .50 worth for either. I've called in every time my order is wrong & they are courteous enough to comp me a free future gyro (3 times now) But it's getting ridiculous - my order again tonight was missing bacon, came with 3-4 thinly sliced mushrooms, and I never found the cucumbers. I did not bother this time to call in and complain. It's just embarrassing at this point.
What type of cuisine does Gyro Shack specialize in?
Gyro Shack specializes in Mediterranean cuisine, offering delicious gyros, pitas, and salads.
What are the opening hours of Gyro Shack?
Gyro Shack is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 11:30 AM to 7:00 PM on Sundays.
Does Gyro Shack offer catering services?
Yes, Gyro Shack offers catering services and you can order online for office parties.
What payment options are accepted at Gyro Shack?
Gyro Shack accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is Gyro Shack suitable for families and children?
Yes, Gyro Shack welcomes families and children, and they also have a children's menu.
Does Gyro Shack have wheelchair accessible entrances and parking?
Yes, Gyro Shack has wheelchair accessible entrances and parking available.
Can I find parking when visiting Gyro Shack?
Yes, Gyro Shack provides free parking lot access for its customers.
What nearby places can I visit around Gyro Shack?
Nearby Gyro Shack, you can visit The Local, a wine bar and American restaurant, and Caffè Sorrento, a bakery and sandwich shop.
Are there any nearby health or wellness centers close to Gyro Shack?
Yes, near Gyro Shack you can find Salt Sanctuary, offering spa and physical therapy services, as well as multiple chiropractic clinics like Redeemed Life Chiropractic and Vessel Chiropractic & Functional Medicine.
What activities or entertainment options are available near Gyro Shack?
Near Gyro Shack, you can enjoy activities such as a Paint 'n Sip art experience or visit Boise Juice Company, a smoothie and vegetarian restaurant for a healthy refreshment after your meal.