Business Details
About
Asian Restaurant
Details
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
423 reviews
5 stars
281
4 stars
48
3 stars
30
2 stars
20
1 star
44
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some dishes praised for freshness and flavor, while others criticized for being bland or poorly prepared.
Service
Service received positive feedback for being friendly and attentive, but there were complaints about slow service and order inaccuracies.
Menu Changes
Customers expressed disappointment over recent menu changes, feeling the offerings have become more Americanized and less authentic.
Atmosphere
The restaurant is noted for its clean and pleasant atmosphere, though some found it lacking in ambiance.
Delivery Issues
Several customers reported issues with delivery, including long wait times and incorrect orders.
- TTTomNov 12, 20255.0I can't say enough good things about this place. We had appetizers and shared entrees - EVERYTHING was excellent. The service was great and the food came out quickly. Two highlights that you have to try: the hot & sour soup is as good as I've ever had, and the bao bao appetizer was one to fight over.
- CBCody BlackmanNov 7, 20255.0Pick up order was ready in a timely manner. Staff was super nice. Food order was accurate and very delicious! Highly recommend!
- SCStephanie ClarkNov 7, 20255.0We had a takeout order. Everything tasted great!
- TRTim ROct 8, 20251.0Ordered delivery and they closed early so my driver couldnt pick it up. They waited over an hour to cancel the order. Clearly they dont care if they waste peoples time with their terrible business practices. Never ordering here again.
- RSR SSep 27, 20251.0Awful. Should have trusted instinct when place smelled musty and gross on entering. Spouse got Mongolian Beef and couldn’t chew it bc so tough/ rubber/and dry! The fortune cookies were even stale! We were polite and didn’t make fuss but wait staff “tried to make right” because he couldn’t eat it and had to spit meat out. To which they did nothing to make right- no 1/2 off meal, gift card to comeback - NOTHING. Just put her in position to say - sorry there is nothing they can do.
Frequently Asked Questions About Heavenly Asian Cuisine & Lounge
What are the general operating hours of Heavenly Asian Cuisine & Lounge?
Heavenly Asian Cuisine & Lounge is open from 11:00 AM to 9:00 PM Monday through Thursday and Sunday. On Fridays and Saturdays, they extend hours until 9:30 PM.
Does Heavenly Asian Cuisine & Lounge offer takeout and delivery services?
Yes, the restaurant offers both takeout and delivery services.
What are the takeout hours for Heavenly Asian Cuisine & Lounge?
Takeout is available daily from 11:00 AM to 8:50 PM Monday through Thursday and Sunday, and until 9:20 PM on Fridays and Saturdays.
Can I pick up my order in-store at Heavenly Asian Cuisine & Lounge?
Yes, the restaurant provides in-store pickup as one of its service options.
Where is Heavenly Asian Cuisine & Lounge located?
It is located at 225 5th St, West Des Moines, IA 50265, United States.
What types of cuisine and categories does Heavenly Asian Cuisine & Lounge offer?
The restaurant features Asian cuisine with specialties including Chinese dishes, Asian fusion, noodles, vegan options, chicken wings, seafood, and also offers catering and cocktails.
How can I view the menu or place an order online for Heavenly Asian Cuisine & Lounge?
You can view the menu and place an order online at https://heavenlyasiancuisine.com/menu.
Is Heavenly Asian Cuisine & Lounge suitable for vegan dining?
Yes, Heavenly Asian Cuisine & Lounge includes vegan options on their menu.
What nearby attractions can I visit before or after dining at Heavenly Asian Cuisine & Lounge?
Nearby attractions include the Hubbell Historical Center, a local history museum; the Polk County Small Claims Court; and the Black Collar Crossfit gym for fitness enthusiasts.
Are there any nearby services or facilities helpful for customers visiting Heavenly Asian Cuisine & Lounge?
Yes, nearby services include the Polk County Small Claims Court for legal matters, KCWI 23 television studio for media interests, and multiple healthcare providers like Molina Healthcare of Iowa and MercyOne Riverside Rehabilitation.
How can nearby businesses like P & E Engineering or GoEngineer assist customers visiting Heavenly Asian Cuisine & Lounge?
Nearby businesses like P & E Engineering and GoEngineer provide professional and software services, which might be relevant for customers looking for engineering or tech consultations around their dining experience.