Customers had mixed experiences with food quality, with some praising the freshness and taste, while others found dishes bland or poorly prepared.
Service
Service was frequently highlighted as friendly and attentive, although there were instances of slow service and issues with order accuracy.
Atmosphere
The restaurant's ambiance was generally described as pleasant and suitable for various occasions, though some noted it could be too quiet.
Menu Changes
Many customers expressed disappointment with recent menu changes, feeling that the food quality and authenticity had declined.
Value
While some found the portion sizes generous and prices reasonable, others felt the value did not match the quality of the food.
AC
Abbie Cooney
4 days ago
5.0
The combo fried rice and lomein are amazing and have such a good umami flavor. I also love the soup dumplings.
DO
David Olson
6 days ago
5.0
I was recently let down when going to Shang Yuen as I remembered it was the best I’d ever had. Well, this is the same family and it is the same food. Amazing eggrolls, soup, and entrees. Hopefully they stay open for a long time because we have a favorite take out place again!
TC
Tamarra Cooper
Jan 3, 2026
5.0
Came here for lunch and started with three appetizers: soup pork dumplings, spicy shrimp and pork wontons, and salt-and-pepper calamari. All three were fantastic and honestly made me realize I could come here just for the apps alone.
I also ordered the hot chicken Sichaun lunch special, which came with soup, rice, an egg roll, and a crab rangoon. Everything was incredibly flavorful and tasted very fresh. You can add a spice level whichni recommend if you like spice. Definitely a satisfying lunch all around.
SC
Shane Cherniss
Dec 28, 2025
5.0
I had a fantastic experience.
Great egg rolls and egg drop soup. The bao buns are legit bao buns and not bao tacos.
The lomein and Szechuan are amazing.
The vibe is very date friendly. Plenty of tables for a party of 8. I've added pictures to review. The host was very polite and friendly. Are food came out hot and fast.
KP
Keith Poe
Dec 18, 2025
1.0
Ordered General Tso's Chicken. First time out it was cold. Second time out burnt like they re-dropped it in a fryer. Manager was even argumentative about if it was re-dropped in fryer and finally said the cook left it in fryer for to long. Wife's food was also bad/dry.
They also were severely understaffed.
Frequently Asked Questions About Heavenly Asian Cuisine & Lounge
What are the general operating hours of Heavenly Asian Cuisine & Lounge?
Heavenly Asian Cuisine & Lounge is open from 11:00 AM to 9:00 PM Monday through Thursday and Sunday. On Fridays and Saturdays, they extend hours until 9:30 PM.
Does Heavenly Asian Cuisine & Lounge offer takeout and delivery services?
Yes, the restaurant offers both takeout and delivery services.
What are the takeout hours for Heavenly Asian Cuisine & Lounge?
Takeout is available daily from 11:00 AM to 8:50 PM Monday through Thursday and Sunday, and until 9:20 PM on Fridays and Saturdays.
Can I pick up my order in-store at Heavenly Asian Cuisine & Lounge?
Yes, the restaurant provides in-store pickup as one of its service options.
Where is Heavenly Asian Cuisine & Lounge located?
It is located at 225 5th St, West Des Moines, IA 50265, United States.
What types of cuisine and categories does Heavenly Asian Cuisine & Lounge offer?
The restaurant features Asian cuisine with specialties including Chinese dishes, Asian fusion, noodles, vegan options, chicken wings, seafood, and also offers catering and cocktails.
How can I view the menu or place an order online for Heavenly Asian Cuisine & Lounge?
You can view the menu and place an order online at https://heavenlyasiancuisine.com/menu.
Is Heavenly Asian Cuisine & Lounge suitable for vegan dining?
Yes, Heavenly Asian Cuisine & Lounge includes vegan options on their menu.
What nearby attractions can I visit before or after dining at Heavenly Asian Cuisine & Lounge?
Nearby attractions include the Hubbell Historical Center, a local history museum; the Polk County Small Claims Court; and the Black Collar Crossfit gym for fitness enthusiasts.
Are there any nearby services or facilities helpful for customers visiting Heavenly Asian Cuisine & Lounge?
Yes, nearby services include the Polk County Small Claims Court for legal matters, KCWI 23 television studio for media interests, and multiple healthcare providers like Molina Healthcare of Iowa and MercyOne Riverside Rehabilitation.
How can nearby businesses like P & E Engineering or GoEngineer assist customers visiting Heavenly Asian Cuisine & Lounge?
Nearby businesses like P & E Engineering and GoEngineer provide professional and software services, which might be relevant for customers looking for engineering or tech consultations around their dining experience.