While many customers praised the friendly and accommodating staff, there were also complaints about inconsistent service and staff attitude.
Food Freshness
Most reviews highlighted the freshness and quality of the food, with many customers enjoying the variety of healthy options.
Cleanliness
The restaurant was generally noted for its cleanliness, although some reviews pointed out issues with unclean surfaces during busy times.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling that the cost did not match the portion sizes or quality received.
Operational Issues
There were multiple reports of the restaurant closing earlier than advertised and issues with order accuracy, leading to customer frustration.
CJ
Christina Jennings
Oct 23, 2025
5.0
Very great service! Our company ordered 30 box lunches for a catering event. I accidentally had the wrong delivery address and caught it the night before the event. Mike the GM was so hopeful and understanding. I would have had to cancel the order and start over on the app I used, but he made sure we did not have to do all of that. He personally delivered our box lunches on time and took the time to keep us informed as he was on his way. They definitely went above and beyond and everyone was happy and the food was great!
LM
Lindsay Miller
Sep 14, 2025
3.0
First pita fell apart so I opened the second all the way to make sure it wouldn't happen again.. Not worth 30$
KS
Katrina Serfling
Aug 4, 2025
5.0
Our family loves Pita Pit; nice fresh alternative to greasy fast food options.
SS
Samantha Spencer
Jul 26, 2025
1.0
This IS MY FAVORITE PLACE TO EAT! IT IS COMPLETELY UNACCEPTABLE THAT THE LAWRENCE LOCATION CLOSED! MISS PITA PIT SO MUCH
HB
Hamish Burggraaf
Jul 13, 2025
5.0
First time going to Pita Pit, and I was blown away by the quality of the food. Everything tasted fresh and tasted so good. Service was fast and friendly, waited only a few minutes. Atmosphere left a bit to be desired, but it was clean and comfortable enough. Highly recommend.
What are the regular dine-in hours for Pita Pit in Urbandale, IA?
Pita Pit is open for dine-in Monday through Saturday from 11:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
When is Pita Pit available for delivery services?
Delivery is available Monday through Saturday from 11:00 AM to 7:30 PM, and on Sunday from 11:00 AM to 6:30 PM.
What are the takeout hours at Pita Pit?
Takeout orders can be placed Monday through Saturday from 11:00 AM to 8:00 PM, and on Sunday until 7:00 PM.
Where is Pita Pit located in Urbandale?
Pita Pit is located at 4212 Merle Hay Road, Urbandale, IA 50322, United States.
How can I order food online from Pita Pit?
You can place your order online by visiting https://order.pitapitusa.com/menu/urbandale.
What types of cuisine does Pita Pit offer?
Pita Pit offers Mediterranean cuisine, including sandwiches and fast food options.
Which nearby coffee shops can I visit before or after dining at Pita Pit?
Nearby coffee shops include Dunkin' and 7 Brew Coffee, great spots for a coffee break before or after your meal.
Are there other fast food restaurants near Pita Pit for more dining options?
Yes, nearby fast food options include Popeyes® Louisiana Kitchen, Chick-fil-A, Jersey Mike's Subs, and Buffalo Wild Wings.
What shopping centers are close to Pita Pit where I can shop before or after my visit?
Haymarket Mall, a shopping center and cinema, is located nearby for your shopping and entertainment needs.
Can I find automotive services near Pita Pit?
Yes, there are several nearby automotive service providers including Discount Tire, Firestone Complete Auto Care, Accessories of Des Moines, and Dynamic Auto Detailing.