Business Details
About
Fast Food RestaurantSeafood RestaurantTake Out RestaurantChicken Restaurant
Real seafood should be sourced from real sea-places, like, you know, oceans. So that's exactly where we source our wild-caught Alaska pollock, wild-caught Alaska salmon, and wild-caught north Pacific cod. We’re no one trick sea pony.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
1,766 reviews
5 stars
694
4 stars
402
3 stars
275
2 stars
142
1 star
253
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff interactions.
Food Quality
The food quality was inconsistent, with complaints about overcooked, undercooked, or greasy items.
Cleanliness
The restaurant was often described as dirty, with issues such as unpleasant odors and unclean tables.
Portion Sizes
Many customers noted that portion sizes were smaller than expected, leading to dissatisfaction.
Operational Hours
The restaurant had inconsistent operating hours, often closing early or not opening as advertised.
- MVManni VawserNov 17, 20251.0Hello I am a formal employee at long John silver in urbandale iowa. I was hired as a cashier and I was accused of something I didn’t do and was fired for it. I have a learning disability so it take a while for me to comprehend things and I would ask for help and they would get mad. If the boss likes you you can do what ever you want there. Employees smoke vapes in the building. They steal food. They are very rude. Most of all I feel as if I was fired for my learning disabilities
- JDJUSTIN DYARNov 7, 20253.0The food is great. I made a online delivery order and a good portion of my order was not delivered. This isn't their problem but I called to notify them I need the rest of my order and was told I could come pick it up. I drove there and was no t given an apology or coupon or anything. Just a thanks. I didn't want to drive 20 mins there and back, that's why I ordered delivery. I don't usually do this but it really pissed me off...
- NBnancy bahnsNov 4, 20253.0They NEVER remember the tartar sauce on delivery orders.
- JNJack the NarratorOct 31, 20254.0This location is first and foremost a Long John Silver's that also happens to offer A&W menu options. However the A&W menu is limited to their standard combos and ice cream items. Stand-alone A&W locations have additional menu items to offer. Service is friendly and efficient. Sadly, like every LJS I've visited over the past year, the food (while fresh and flavorful) is oddly lukewarm in temperature, when in the past it's always been steaming hot upon serving. Atmosphere-wise is where this particular location really excels compared to the other LJS's I've frequented. All the other ones I've been to the last couple of years have stripped down their maritime decor and painted everything a plain, ugly white color. Not this place though. This LJS feels like it should with lots of fun sea-faring themed decorations and a warm, inviting wooden brown color. The A&W mash-up also provides a jukebox that customers can use with classic rock/pop songs playing in the restaurant. This particular location is out of my way compared to others, but I intend to revisit it the first chance I can. But please LJS, do something about heating up your food.
- TBToney BellOct 20, 20252.0This places needs a whole new parking lot and drive through. While, yes, the cheese curds are ok, it's not great, and, sadly, overpriced for the quality. The breading was not crisp, very minimal pull on the curds (possibly sitting out for a while, but that is the standard for fast food), the burger was rather dry, relying more on the condiments to provide a healthy bite than anything, and worst of all was the wait. We spent over thirty minutes waiting for one burger and two orders of cheese curds, and the person in front of us had stated they had been there for almost forty minutes. TL;DR: the food was what you expect out of fast food with the full wait of a five star restaurant.
Frequently Asked Questions About Long John Silver's | A&W
Can I order online and pickup in store?
Yes! Order online and pickup in store at participating Long John Silver's restaurants. Find your local LJS here: https://www.ljsilvers.com/locations
Can I see a menu?
You can see a menu here: https://www.ljsilvers.com/menu/
Do you do deliver?
Yes! Certain locations offer delivery through DoorDash, Uber Eats, or Grubhub. Find your local LJS here: https://www.ljsilvers.com/locations
Do you have any coupons?
Download our app and join the Seacret Society Rewards for discounts, offers, and earn rewards.
What hours are LJS restaurants open?
Hours vary by location. To find hours at a specific Long John Silver's location, please click the link below, enter your location then, select the restaurant of your choice: https://www.ljsilvers.com/locations
Where are you located?
Find a Long John Silver's restaurant near you https://www.ljsilvers.com/locations
Where can I find menu pricing?
Pricing may vary by location. To find menu prices of a specific Long John Silver's location, please click the link below, enter your location, select the restaurant of your choice, and click Order Online for Pickup: https://www.ljsilvers.com/locations
Does Long John Silver's in Urbandale, IA accept reservations?
No, Long John Silver's in Urbandale, IA does not accept reservations.
Can I order food online and pick it up at the Long John Silver's location on Douglas Ave?
Yes, you can order online and pick up in store at participating Long John Silver's restaurants, including the Urbandale location. Visit https://www.ljsilvers.com/locations to find this location and order.
What are the typical opening hours for Long John Silver's in Urbandale, IA?
The Urbandale Long John Silver's is open daily from 10:00 AM to 8:00 PM. Note that hours may vary on special occasions like Easter Sunday.
Does this Long John Silver's location offer delivery service?
Yes, certain Long John Silver's locations, including this one, offer delivery through services like DoorDash, Uber Eats, or Grubhub.
Where can I view the menu for Long John Silver's in Urbandale?
You can view the menu online at https://www.ljsilvers.com/menu/
What payment methods does Long John Silver's in Urbandale accept?
They accept major credit cards including American Express, Discover, Mastercard, and Visa, as well as debit cards. Cash is not required.
Is there seating available at the Long John Silver's restaurant on 7421 Douglas Ave?
Yes, this location has indoor seating with accommodations including high chairs and wheelchair accessible seating and restrooms.
What nearby restaurants could I visit before or after dining at Long John Silver's?
Nearby restaurants include A&W Restaurant for fast food, El Rodeo Mexican Restaurant for Tex-Mex cuisine, and The U Neighborhood Grill offering American food and a bar setting, providing options for different tastes around Urbandale.
Are there automotive services close to Long John Silver's in Urbandale?
Yes, several automotive services are nearby, such as Jk-Automotive, J & K Automotive, and Higgins Plaza Service, making it convenient to get vehicle support while visiting the area.
What leisure or fitness options are available near Long John Silver's in Urbandale?
Nearby fitness and leisure options include Jacobs Martial Arts for sports instruction, Madison & Co. Dance Studio for dance classes, and several bars like The Cottontail and Doug’s Pub and Grub for socializing after your meal.