Business Details
About
Coffee ShopCafeBreakfast RestaurantCaribou Coffee
Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.2
358 reviews
5 stars
213
4 stars
76
3 stars
31
2 stars
11
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, although some reported inconsistent service quality.
Product Quality
The coffee and drinks received high marks for taste, but there were complaints about food items being served cold or pre-made.
Speed of Service
While some reviews highlighted quick service, others noted significant delays, especially during busy times.
Cleanliness
The location was generally described as clean and inviting, though there were concerns about staff hygiene practices.
Menu Changes
Customers expressed disappointment over the removal of fresh bagel options and the inability to modify certain food items.
- CSCorinne StantonNov 15, 20255.0We decided to take a quick stop for my grandsons first coffee date. We both had a kids cocoa. Bonus points for them having a certified, gluten free oat milk for me!
- ABAudrey Meyer BakerNov 1, 20255.0Drive thru for latte. Customer service was excellent and friendly
- LLLeeOct 27, 20251.0No hair net no gloves rubbing nose smh
- NMNichole MartinAug 21, 20255.0Food was fast, fresh, and delicious 😋
- BSBrynn StroupAug 16, 20255.0Connor was super kind, professional, and made great suggestions!
Frequently Asked Questions About Caribou Coffee
What are the operating hours of Caribou Coffee in Urbandale, IA?
Caribou Coffee is open Monday through Saturday from 6:00 AM to 4:00 PM, and on Sunday from 7:00 AM to 4:00 PM.
Does Caribou Coffee offer delivery and pickup services?
Yes, Caribou Coffee offers in-store pickup, delivery, same-day delivery, and no-contact delivery options.
Where is Caribou Coffee located?
It is located at 11895 Hickman Road, Suite 100, Urbandale, IA 50323, USA.
Can I order Caribou Coffee's products online or via a mobile app?
Yes, you can order via their website at order.cariboucoffee.com or through their mobile apps available on the Apple App Store and Google Play.
What types of products and beverages are available at Caribou Coffee?
They offer coffee, iced coffee, mochas, lattes, hot chocolate, cold press, tea, breakfast items, espresso, bagged beans, K-Cup® pods, merchandise, and gift cards.
Does Caribou Coffee accommodate dietary preferences such as vegan or dairy-free?
Yes, Caribou Coffee serves vegan and dairy-free options and offers oat milk as a dairy alternative.
Is Caribou Coffee wheelchair accessible and family-friendly?
Yes, Caribou Coffee has wheelchair accessible entrance, parking, seating, and restrooms. It also welcomes families and children, offering a children's menu.
What nearby places can I visit before or after my visit to Caribou Coffee?
Nearby you can visit Einstein Bros. Bagels for breakfast, Fresh Fit Meals for healthy food options, and the Range Restaurant and Cocktail Bar for American dining.
Are there convenient banks near Caribou Coffee if I need to handle banking during my visit?
Yes, Atlantic Federal Credit Union and Two Rivers Bank & Trust are nearby, making it easy to combine your coffee run with banking needs.
What local services and wellness options are available near Caribou Coffee?
Nearby services include Levels Family Chiropractic, ATI Physical Therapy, CryoSpa Mind & Body Wellness, and LifeSpa for hair and massage treatments.