Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
764 reviews
5 stars
254
4 stars
185
3 stars
132
2 stars
54
1 star
139
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some staff being friendly and helpful, while others were reported as rude and unprofessional.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with many customers expressing frustration over the lack of attention to detail.
Cleanliness
Multiple reports of unsanitary conditions in the restaurant, including dirty restrooms and unclean dining areas.
Food Quality
Inconsistent food quality, with some customers enjoying their meals while others reported cold or poorly prepared food.
Service Speed
Service speed is often criticized, with many customers experiencing long wait times for their orders.
- CKCynthia KressNov 13, 20251.0Hot fudge Sundays have gotten smaller in the last month.
- FFFlightOct 31, 20252.0I’ve been getting food from mcds to try and win something on the monopoly go but for some reason half the time the things that are supposed to have the stickers do not I have had 1 large fry that had a sticker and a few of my drinks but that is it whats up with that
- KDKatherine DanielsOct 18, 20251.0Asked for help on the app to redeem our free food on the Monopoly game they have and she told she doesn’t know how to and yelled it so loudly to me that my husband heard her across the room. Honestly she was rude. And then we made an order for our fries Togo took about 10 minutes than had to go up there and asked for them. Don’t know if we will be going back the lack of communication and customer service was horrible…
- OHOmar HlelOct 9, 20251.0Dirties restroom i’ve ever seen at any mcdonalds (was traveling)
- KHkim hoffmanSep 28, 20252.0Took 20 minutes for our Togo order and we order sweet tea container was empty , and sandwich was made wrong.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Spencer, IA?
McDonald's in Spencer, IA is open Monday through Saturday from 5:30 AM to 11:00 PM, and on Sundays from 6:00 AM to 11:00 PM.
When is the delivery service available at this McDonald's location?
Delivery is available Monday through Thursday and Sunday from 5:30 AM to 10:29 PM, and Friday and Saturday from 5:30 AM to 11:29 PM.
What are the drive-thru hours for the McDonald's at 701 11th St SW, Spencer?
The drive-thru is open Monday through Saturday from 5:30 AM to midnight, and on Sunday from 6:00 AM to midnight.
Does this McDonald's location offer mobile ordering and curbside pickup services?
Yes, it offers mobile ordering, curbside pickup, and also provides a drive-thru service.
Can customers earn rewards with McDonald's at this location?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.
How can I order McDonald's food online from the Spencer location?
You can order online via the delivery URL at https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on iOS and Android.
What payment options are accepted at the McDonald's in Spencer, IA?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What are some nearby places customers might visit before or after dining at McDonald's?
Nearby places include Arby's fast food restaurant, Dollar Tree for discount shopping, and The Sports Page bar and grill for drinks and entertainment.
Are there nearby mobile phone stores near McDonald's in Spencer that customers might find useful?
Yes, Verizon Authorized Retailer - BeMobile, BeMobile, Cricket Wireless Authorized Retailer, and Verizon Wireless are nearby for mobile phone needs.
Is there a grocery or gas station close to McDonald's for convenient errands?
Yes, Hy Vee Gas station is nearby for fueling and travel needs, and Dollar Tree is available for shopping.