Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed reviews on customer service, with some staff being friendly and helpful, while others were reported as rude and unprofessional.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with many customers expressing frustration over the lack of attention to detail.
Cleanliness
Multiple reports of unsanitary conditions in the restaurant, including dirty restrooms and unclean dining areas.
Food Quality
Inconsistent food quality, with some customers enjoying their meals while others reported cold or poorly prepared food.
Service Speed
Service speed is often criticized, with many customers experiencing long wait times for their orders.
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Cynthia Kress
Nov 13, 2025
1.0
Hot fudge Sundays have gotten smaller in the last month.
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Flight
Oct 31, 2025
2.0
I’ve been getting food from mcds to try and win something on the monopoly go but for some reason half the time the things that are supposed to have the stickers do not I have had 1 large fry that had a sticker and a few of my drinks but that is it whats up with that
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Katherine Daniels
Oct 18, 2025
1.0
Asked for help on the app to redeem our free food on the Monopoly game they have and she told she doesn’t know how to and yelled it so loudly to me
that my husband heard her across the room. Honestly she was rude. And then we made an order for our fries Togo took about 10 minutes than had to go up there and asked for them. Don’t know if we will be going back the lack of communication and customer service was horrible…
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Omar Hlel
Oct 9, 2025
1.0
Dirties restroom i’ve ever seen at any mcdonalds (was traveling)
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kim hoffman
Sep 28, 2025
2.0
Took 20 minutes for our Togo order and we order sweet tea container was empty , and sandwich was made wrong.