Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,466 reviews
5 stars
433
4 stars
272
3 stars
269
2 stars
156
1 star
336
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely slow service, long wait times, and frequent order mistakes.
Food Quality
Many reviews highlighted poor food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Staff Attitude
Several customers experienced rude or unhelpful staff, contributing to a negative overall experience.
Drive-Thru Problems
The drive-thru service was frequently criticized for being disorganized and inefficient, with customers often waiting excessively long.
Inconsistent Experience
While some customers had positive experiences with friendly staff and good food, these were overshadowed by the majority of negative feedback.
- SBsarah brownNov 2, 20251.0waited 30 min for a burger n some fries? how long does it actually take bc i don’t think it’s 30 min smh
- DCDestanie CarranzaOct 20, 20252.0I ordered through doordash one night and the ticket was right that was on the bag, but everything in the bag was not what was on the ticket. I tried calling McDonalds and nobody answered, i even tried calling a few times and nobody answer. Its not doordashes fault, the ticket did have my order on it, but inside the bag everything was completely wrong.
- TTTrentonSep 27, 20253.0My mom went through the drive through.... First round she was shorted a chicken sandwich and one of them had ketchup instead of mayo and didn't even have a special tag for ketchup on it.... She called and reported the issue and the went to retrieve the correct sandwiches and they still got it wrong by adding lettuce when asked not to. Waste of gas and time. Personally I avoid this place like the plague.
- JGJodi GarciaSep 25, 20251.0This McDonalds has the worst service ever!! Don't suggest to anyone+
- BOBennie OwensSep 15, 20255.0Mc doubles are awesome
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Ottumwa, IA?
McDonald's in Ottumwa, IA is open 24 hours a day, 7 days a week.
Is McDonald's Ottumwa location open for delivery all day?
Yes, delivery service is available 24/7 at this McDonald's location.
Does the McDonald's in Ottumwa have a drive-thru service?
Yes, McDonald's at 222 Richmond St offers drive-thru service 24 hours a day.
What types of services does this McDonald's offer?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order food from McDonald's Ottumwa location online?
You can place an order online via their delivery URL or download the McDonald's app from Apple App Store or Google Play Store.
What payment options are accepted at McDonald's in Ottumwa?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is McDonald's located in Ottumwa?
McDonald's is located at 222 Richmond St, Ottumwa, IA 52501, United States.
Are there any nearby restaurants where I could visit along with McDonald's?
Yes, nearby restaurants include Long John Silver's (seafood restaurant) and Front Runners (pub and burger restaurant).
What nearby amenities are available close to McDonald's in Ottumwa?
Nearby amenities include Community 1st Credit Union, US Bank, U.S. Bank ATM, and habitat for Humanity community services.
Which local medical and wellness services are near McDonald's in Ottumwa?
Nearby services include Ottumwa Chiropractic Clinic, Bloom Pediatrics Ottumwa, Animal Health Center of Ottumwa, and massage/acupuncture services at Ottumwa Chiropractic Clinic.