Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,478 reviews
5 stars
437
4 stars
273
3 stars
269
2 stars
157
1 star
342
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 20-30 minutes, leading to frustration and dissatisfaction.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and mistakes in food preparation.
Staff Attitude
Feedback indicated a pattern of rude or unprofessional behavior from staff, contributing to a negative customer experience.
Food Quality
Many customers complained about cold, poorly prepared food, with specific mentions of undercooked items and incorrect orders.
- TBTim BlackmanJan 5, 20261.0Definitely the worst McDonald's I've ever visited.
- RCRobyn Lynn CollettDec 31, 20255.0Not bad prices and wait time varies inside neat light table to occupy kids
- JWJacqueline WashingtonDec 28, 20251.0We only come here for breakfast anymore because every single time we have come to this McDonald's you have to wait for atleast 20 mins before u get your food. The prices are outrageous for the quality of food and service. You shouldn't have to wait 20 mins for fast food. The fact that ALL these reviews say the same thing tells me you dont care to spend the time to fix any of these issues going on but expect people to still pay these prices. We will not be coming here ever again.
- NWNicholas WarrenDec 12, 20251.0I ordered through the app only to discover this is the slowest McDonald’s location known to man. While I was sitting, shifter resting in park, in the drive thru line I watched through the first window and a total of eight individuals in places everywhere but the spots where food is served. It baffled me as to what was occurring on this particular day. Unfortunately this is par for the course as far as this level of food is concerned. It was at a level of slow that had the time to deliberate if I should even write this review for the last twenty minutes. This line persevered above my will power and I am still currently in line waiting to move as I type this. It’s absolutely crazy and all I can do is watch the goof troop that is the staff through the window and ponder what am I even doing with my life when this is my Friday evening.
- MMMiiCalla13Dec 12, 20251.0Waited forever while people in drive through got their food quickly. got here at 9:30 and didn’t get food until 10, manager was extremely rude and kicked everyone out because the “lobby closes at 10”, even though we were there way before and ordered way earlier.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Ottumwa, IA?
McDonald's in Ottumwa, IA is open 24 hours a day, 7 days a week.
Is McDonald's Ottumwa location open for delivery all day?
Yes, delivery service is available 24/7 at this McDonald's location.
Does the McDonald's in Ottumwa have a drive-thru service?
Yes, McDonald's at 222 Richmond St offers drive-thru service 24 hours a day.
What types of services does this McDonald's offer?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order food from McDonald's Ottumwa location online?
You can place an order online via their delivery URL or download the McDonald's app from Apple App Store or Google Play Store.
What payment options are accepted at McDonald's in Ottumwa?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is McDonald's located in Ottumwa?
McDonald's is located at 222 Richmond St, Ottumwa, IA 52501, United States.
Are there any nearby restaurants where I could visit along with McDonald's?
Yes, nearby restaurants include Long John Silver's (seafood restaurant) and Front Runners (pub and burger restaurant).
What nearby amenities are available close to McDonald's in Ottumwa?
Nearby amenities include Community 1st Credit Union, US Bank, U.S. Bank ATM, and habitat for Humanity community services.
Which local medical and wellness services are near McDonald's in Ottumwa?
Nearby services include Ottumwa Chiropractic Clinic, Bloom Pediatrics Ottumwa, Animal Health Center of Ottumwa, and massage/acupuncture services at Ottumwa Chiropractic Clinic.