Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
888 reviews
5 stars
255
4 stars
192
3 stars
199
2 stars
82
1 star
160
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor service, and incorrect orders, particularly during busy hours.
Food Quality
Many reviews mentioned cold, overcooked, or poorly prepared food, with specific complaints about fries and sandwiches.
Staff Friendliness
While some customers praised individual staff members for their friendliness, overall staff attitude was often described as rude or inattentive.
Cleanliness
The cleanliness of the dining area and restrooms received mixed reviews, with some customers noting unsanitary conditions.
Order Accuracy
Numerous customers expressed frustration over incorrect orders and missing items, indicating a consistent issue with order fulfillment.
- BCBradlee ClarkNov 11, 20255.0Fast and hot food
- TST SNov 8, 20251.0When you go out on a cold November morning to get your wife oatmeal you wait 10 minutes for the Mobile pick up and they forget the creams🤬 Please stop hiring 12-year-olds they can’t remember which foot to put in front of the other …
- JSJustis SamsNov 2, 20255.0I love McDonald's. Had a nice meal by myself, and it was amazing!
- TJT JOct 17, 20254.0Service was good, food was hot.
- PMPhuk MeDudeSep 17, 20254.0Just went in to get a cup of coffee Restroom were clean tables were dirty it seems like now that the employee don't have to come out behind the counter and attend the lobby... Anyone else ?
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 2441 Northgate Dr, Ottumwa?
McDonald's in Ottumwa is open daily from 5:00 AM to 11:00 PM.
When is the drive-through service available at this McDonald's location?
The drive-through at McDonald's is open every day from 6:00 AM to 11:00 PM.
Does McDonald's offer delivery service and what are the delivery hours?
Yes, McDonald's offers delivery service daily from 5:00 AM to 11:30 PM.
Is curbside pickup available at this McDonald's location?
Yes, curbside pickup is available at this McDonald's.
What payment options are accepted at McDonald's Ottumwa?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I order McDonald's food online or via an app?
You can order online through their delivery URL or use the McDonald's App available for iOS and Android.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location has a drive-thru service.
What nearby coffee shops can I visit before or after McDonald's?
Nearby coffee shops include Sassy Java House and Starbucks, great options for coffee lovers visiting McDonald's.
Are there nearby restaurants close to McDonald's for alternative dining options?
Yes, nearby restaurants include Subway, Sirloin Stockade, Godfrey's Ale House, Pizza Hut, and Mike's Pizza & Steakhouse.
What nearby services are conveniently located around McDonald's Ottumwa?
Nearby services include several real estate agencies, a dental office (Bridge City Dental), financial advisors, banks like South Ottumwa Savings Bank and US Bank, and a retail store Hy-Vee.