Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a consistently negative experience.
Food Quality
While some reviews praised the food quality, many others complained about cold, incorrect, or poorly prepared items.
Cleanliness
Several customers noted unsanitary conditions and dirty tables, contributing to a negative perception of the restaurant.
Management Problems
Reviews indicated poor management practices, including staff behavior and order handling, which negatively impacted customer experiences.
SF
Stuart Fleener
Dec 10, 2025
1.0
So I had my birthday reward on the app, so I went to redeem it for a iced coffee, I get there and order it as usual and I clear as day asked for a Carmel iced cofeee, and she says “do you want iced coffee or REGULAR iced coffee” confused I ask for iced coffee and she says okay and rings me up for regular hot black coffee and I tell her “no I want a Carmel iced coffee” and she says okay and tells me too pull forward. I get to the window and she tells me that there was a problem with my order and a mistake so i wait 5 minutes and finally they tell me to pull forward. When I pull forward I get handed a plain hot black coffee so I tell them no I ordered a Carmel iced coffee and they wave me off and tell me to leave so I paid for a coffee that I didn’t want and it made me late to school. Most genuinely idiotic workers I have ever experienced in my life.
JE
John Eric
Nov 23, 2025
5.0
Updated with friendly service
KK
Kevin Klein
Nov 20, 2025
5.0
Asked for extra tomato got one slice of tomato lol
TH
Thomas & Diann Martiny & Hovey
Oct 13, 2025
2.0
Not always friendly in drive thru. Sandwiches always seem to be a mess. That's if they get the order right.
JJ
Julio Rivera Jr
Aug 31, 2025
1.0
i waited for my counter order, which the lobby was locked a hour before closing.... i was then handed the wrong order, and i dont think the crew knew what they were doing unfortunately! i will not be coming back to this mcdonalds ever again,