McDonald's

3.0
1629 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1220 Jeffreys Dr, Osceola, IA
50213, United States

Hours

Reviews

3.0
1,629 reviews
5 stars
392
4 stars
301
3 stars
287
2 stars
186
1 star
463

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, with long wait times in both drive-thru and in-store.

Food Quality

Numerous reviews mentioned cold or improperly prepared food, with several customers expressing disappointment in the freshness and taste.

Staff Attitude

While some customers praised friendly staff, others reported rude service and a lack of assistance during busy times.

Cleanliness

Multiple reviews highlighted issues with cleanliness, particularly in bathrooms and dining areas.

Ordering Experience

The kiosk ordering system received mixed feedback, with some customers finding it confusing and preferring human interaction.
  • DM
    Diann McMillen
    5 days ago
    3.0
    Typical McDonald's, expensive and quick but not very good. When did McDonald's change their chocolate chip cookie prices? I use to buy an order of cookies and they were 3 for 99 cents. Now they're 99 cents each! That's insane. Here's my one little cookie for 99 cents. Every few years I break down and eat at McDonald's and every couple of years I'm surprised and disappointed all over again.
  • RR
    Rob Riemer
    Nov 13, 2025
    1.0
    If Mc'D's corporate is wondering why sales are down look no further than this location. Order was wrong after being placed on a kiosk. Others were coming in from the drive through because their order must have been wrong. Some people walked out because no one would take their order. No refills on drinks, no drink fountain at all. Won't be long before places like 5 Guys and Culver's will finish off Macs.
  • RC
    Rosemarie Carden
    Oct 29, 2025
    4.0
    We hate the new kiosk ordering, why are you taking jobs away from people?
  • MO
    Mitch O.
    Oct 26, 2025
    5.0
    Whenever I stop by this location the staff are always so nice and the food is great. I’ve been to many McDonalds and I’d definitely rate this location right towards the top!
  • MK
    Mohammed Karmi
    Oct 8, 2025
    1.0
    For Gods sake do not go here

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1220 Jeffreys Dr, Osceola?

McDonald's in Osceola is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays, Saturdays, and Sundays.

What are the delivery hours for McDonald's in Osceola?

Delivery service is available daily from 5:00 AM to 11:30 PM Monday through Thursday, and until 12:30 AM Friday through Sunday.