McDonald's

3.5
1023 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2720 Iowa Ave N, Onawa, IA
51040, United States

Hours

Reviews

3.5
1,023 reviews
5 stars
358
4 stars
211
3 stars
213
2 stars
99
1 star
142

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

Many reviews mentioned cold or poorly prepared food, with some items being served at room temperature or stale.

Cleanliness

Several customers noted unsanitary conditions, including dirty floors and bathrooms lacking basic supplies.

Staff Friendliness

While some customers praised the friendliness of the staff, others reported rude behavior and a lack of professionalism.

Inconsistent Experience

The overall experience varied greatly, with some customers having positive interactions while others faced significant issues.
  • SS
    Steven Schonebeck
    Dec 29, 2025
    5.0
    Food fresh friendly people and very quick service thank you keep up the good work also please don’t clear orders until they are with the guest
  • DP
    Dillion M. Petersen
    Dec 22, 2025
    2.0
    Stopped by for breakfast at inside my food was good, but was room temperature by the time I got it. The orange juice was luke warm, but ok. I would preferred it colder. I let one of the employees know that I didn't get my receipt from the self ordering machines in the lobby area and she told me they the receipt feeder doesn't work right and they bunch up inside. She did go open them all up about 3mins or less after talking with me about it and fixed them. The atmosphere was seemed a little tense in the kitchen, and you felt rushed eating your food dinning in and to dead quiet in the lobby area outside of the kitchen.
  • AA
    Amy Ahsan
    Dec 12, 2025
    1.0
    We are traveling from another state. We go in way before close. The manger glared at us and continued to stare at us while we were there. We felt very unwelcome. Suddenly we were told we had 2 minutes to get out of the store. We were not done eating. The entire experience was nonsense.
  • DB
    Dave Branson
    Nov 28, 2025
    5.0
    Food was good and facility clean. We ordered thru the ap and staff did not know how table service worked. Eventually we helped them serve us.
  • RK
    Ryan Krause
    Nov 11, 2025
    5.0
    The workers were very nice. Usually smaller town fast food joints have some questionable people working there. Not here. 10/10

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 5:30 AM to 11:00 PM.

What are the delivery service hours for McDonald's?

Delivery is available every day from 5:30 AM until 10:30 PM.