Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,100 reviews
5 stars
289
4 stars
241
3 stars
245
2 stars
105
1 star
220
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with specific mentions of a manager's poor attitude and lack of assistance.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and a general lack of attention to detail.
Food Quality
Feedback indicated that food was often cold, overcooked, or not prepared as requested, leading to dissatisfaction.
Speed of Service
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.
Cleanliness
Several reviews noted that the dining area was messy and in need of cleaning, contributing to a negative dining experience.
- BSBonnie SandersNov 9, 20255.0Friendly people Good food
- AMAlisa McCombsNov 2, 20251.0Cold food, extremely long wait, was so flipping hungry! Don't bother! Get off the strip!
- MCMatthew ContrerasSep 2, 20252.0We ordered 4 meals, all with fries. When I asked for ketchup, the server went inside and came back out with 2 ketchup packets. Objectively hilarious, and I laughed out loud, but it was not great customer service. My 8 year-old daughter also said of her cheeseburger, "it's like they put the smallest amount of ketchup and mustard on here that they possibly could."
- BBBreeAug 13, 20251.0night manager is very rude to customers and employees, she’s always screaming at her employees and doesn’t have any manners for customers. girl if you’re miserable, quit.
- SCSteven CrosbyAug 11, 20251.0Got $30 worth of food forgot to ask for sauce. Asked for some sauce from a kid working and manager came up and told me no I didn’t order any nuggets then I said ok can I have one or something? She said no I have to pay(no big deal I’ll deal with it) and she walked away acting like I was all mad at her saying things I couldn’t make out. Definitely not the first time I’ve heard of there being problems like that. Kinda sad honestly. Hopefully they do better. Again not worried about the sauce but the attitude wasn’t necessary.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's in Knoxville, IA operates daily from 5:00 AM to midnight.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM to midnight.
Can I place an order for delivery from this McDonald's?
Yes, delivery is available daily from 5:00 AM to midnight through their online ordering platform.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there options for curbside pickup at this McDonald's?
Yes, curbside pickup service is available at this location.
How can I use mobile apps to order food from this McDonald's?
You can order using the McDonald's App available on both iOS and Android through the Apple App Store and Google Play Store.
What services and amenities are offered at this McDonald's?
This McDonald's offers DriveThru, Gift Cards, Mobile Offers, Mobile Ordering, and WiFi.
I’m visiting Knoxville; what nearby food options are available around this McDonald’s?
Nearby options include Hardee's and KFC for fast food, Little Caesars Pizza for pizza, Taco Bell for Mexican-style fast food, and Dairy Queen Grill & Chill for ice cream and fast food.
Are there any convenience stores or grocery options near this McDonald's?
Yes, Fareway Meat and Grocery, as well as Circle K convenience store, are nearby for your grocery and convenience needs.
What nearby services can help me with automotive needs while visiting this McDonald's?
Nearby automotive services include NAPA Auto Parts, Raceway Tire & Exhaust for tire repairs and oil changes, and Carriker's Auto Outlet for used car sales and automotive parts.