McDonald's

3.2
1102 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1406 S Lincoln, Knoxville, IA
50138, United States

Hours

Reviews

3.2
1,102 reviews
5 stars
289
4 stars
241
3 stars
245
2 stars
105
1 star
222

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Temperature

Many customers reported receiving cold or poorly prepared food, including soggy fries and overcooked burgers.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.

Staff Friendliness

While some customers praised individual staff members for their friendliness, overall staff behavior was often described as surly or unhelpful.
  • SS
    Shawn Stone
    3 days ago
    1.0
    2 visits. Sausage egg and cheese McMuffin 3 for 3 with egg shells. 🤮🤢 Try spitting that out driving down the highway at 55 mph
  • BS
    Bonnie Sanders
    Nov 9, 2025
    5.0
    Friendly people Good food
  • AM
    Alisa McCombs
    Nov 2, 2025
    1.0
    Cold food, extremely long wait, was so flipping hungry! Don't bother! Get off the strip!
  • MC
    Matthew Contreras
    Sep 2, 2025
    2.0
    We ordered 4 meals, all with fries. When I asked for ketchup, the server went inside and came back out with 2 ketchup packets. Objectively hilarious, and I laughed out loud, but it was not great customer service. My 8 year-old daughter also said of her cheeseburger, "it's like they put the smallest amount of ketchup and mustard on here that they possibly could."
  • BB
    Bree
    Aug 13, 2025
    1.0
    night manager is very rude to customers and employees, she’s always screaming at her employees and doesn’t have any manners for customers. girl if you’re miserable, quit.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Knoxville, IA operates daily from 5:00 AM to midnight.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, the drive-thru is open daily from 5:00 AM to midnight.