Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Temperature
Many customers reported receiving cold or poorly prepared food, including soggy fries and overcooked burgers.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
Staff Friendliness
While some customers praised individual staff members for their friendliness, overall staff behavior was often described as surly or unhelpful.
SS
Shawn Stone
3 days ago
1.0
2 visits. Sausage egg and cheese McMuffin
3 for 3 with egg shells. 🤮🤢
Try spitting that out driving down the highway at 55 mph
BS
Bonnie Sanders
Nov 9, 2025
5.0
Friendly people Good food
AM
Alisa McCombs
Nov 2, 2025
1.0
Cold food, extremely long wait, was so flipping hungry! Don't bother! Get off the strip!
MC
Matthew Contreras
Sep 2, 2025
2.0
We ordered 4 meals, all with fries. When I asked for ketchup, the server went inside and came back out with 2 ketchup packets. Objectively hilarious, and I laughed out loud, but it was not great customer service. My 8 year-old daughter also said of her cheeseburger, "it's like they put the smallest amount of ketchup and mustard on here that they possibly could."
BB
Bree
Aug 13, 2025
1.0
night manager is very rude to customers and employees, she’s always screaming at her employees and doesn’t have any manners for customers. girl if you’re miserable, quit.
What are the regular operating hours for this McDonald's location?
This McDonald's in Knoxville, IA operates daily from 5:00 AM to midnight.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM to midnight.
Can I place an order for delivery from this McDonald's?
Yes, delivery is available daily from 5:00 AM to midnight through their online ordering platform.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there options for curbside pickup at this McDonald's?
Yes, curbside pickup service is available at this location.
How can I use mobile apps to order food from this McDonald's?
You can order using the McDonald's App available on both iOS and Android through the Apple App Store and Google Play Store.
What services and amenities are offered at this McDonald's?
This McDonald's offers DriveThru, Gift Cards, Mobile Offers, Mobile Ordering, and WiFi.
I’m visiting Knoxville; what nearby food options are available around this McDonald’s?
Nearby options include Hardee's and KFC for fast food, Little Caesars Pizza for pizza, Taco Bell for Mexican-style fast food, and Dairy Queen Grill & Chill for ice cream and fast food.
Are there any convenience stores or grocery options near this McDonald's?
Yes, Fareway Meat and Grocery, as well as Circle K convenience store, are nearby for your grocery and convenience needs.
What nearby services can help me with automotive needs while visiting this McDonald's?
Nearby automotive services include NAPA Auto Parts, Raceway Tire & Exhaust for tire repairs and oil changes, and Carriker's Auto Outlet for used car sales and automotive parts.