McDonald's

3.3
898 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
706 West St, Grinnell, IA
50112, United States

Hours

Reviews

3.3
898 reviews
5 stars
254
4 stars
209
3 stars
177
2 stars
98
1 star
160

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were complaints about cold items, incorrect orders, and undercooked fries.

Service Speed

Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, with some experiences taking over 30 minutes.

Staff Behavior

Feedback on staff was mixed; some employees were praised for their friendliness, while others were criticized for rudeness and unprofessional behavior.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining area, with some noting improvements in recent visits.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, indicating a need for better attention to detail.
  • RW
    Rochell Wireman
    4 days ago
    5.0
    Should have people be upfront what's the customers do the food thing I know it takes a while cuz they got to do car you know drive through but it should be a little better I know it gets busy and crazy at McDonald's cuz you get a lot of people there but maybe figure out ways they can do make it better thanks bye
  • EH
    Erik Hicks
    Oct 20, 2025
    5.0
    Food was perfect. Burgers, fish, fries, nuggets, drinks. Very friendly customer service. No long wait. One of the best McDs experiences (and I've been to many of them).
  • BG
    Bradly Guldemond
    Sep 29, 2025
    5.0
    I was in from Florida for work, and my experience reminded my why the Midwest is that much better than other parts of the country. The staff was friendly, they brought our food out to our table, including my coffee. The food, while simple in appearance, was cooked perfectly and the english muffin was crispy just the right amount. Honestly, great experience and an A+ effort from everyone involved here; what a great customer experience. Thank you team!
  • TK
    TAMRA K
    Sep 27, 2025
    2.0
    Got a crispy chicken. It came with one pickle. Nothing else. At least the fries were fresh and hot.
  • JC
    James Carter
    Sep 13, 2025
    5.0
    Pumpkin Spice Latte is back and the wife really wanted one. Got a milkshake myself. Prices were reasonable and service was great.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 706 West St, Grinnell?

McDonald's at 706 West St, Grinnell is open daily from 5:00 AM to 11:00 PM for dine-in service.

Does this McDonald's location have drive-thru service?

Yes, the McDonald's drive-thru is open daily from 5:00 AM to midnight.