McDonald's

3.2
1112 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1705 W Burlington Ave, Fairfield, IA
52556, United States

Hours

Reviews

3.2
1,112 reviews
5 stars
300
4 stars
214
3 stars
210
2 stars
138
1 star
250

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Numerous complaints were made about cold, poorly prepared food, including burnt and soggy items.

Cleanliness

The dining area and bathrooms were often described as dirty and poorly maintained.

Customer Service

Several reviews noted rude or unhelpful staff, with some customers feeling disrespected during their visits.
  • KW
    Kevin Wyatt
    Jan 4, 2026
    1.0
    Just ordered a mc muffin and hash brown. Waited in line for over 25 min and no food. Went in and got money back but the place looked so dirty. Anyway will not go back and believe me im telling everyone. Very disappointed and sad that they run a place like this.
  • EE
    ElO
    Jan 1, 2026
    1.0
    To describe my experience at Fairfield, Iowa McDonald's. It was awaiting game for raw fries and cold food. But the service wasn't that bad. The people who took my order were very respectful, very kind. Overall, the service was great. Just the effort put into the food is just horrible in my opinion.
  • BB
    Bereket
    Dec 30, 2025
    1.0
    I ordered pick up and I waiting 40 minutes and then they said we didn’t received your order. Then I show the order confirmation in my email and also on McDonald apps. Then the cashier said the code that you get is not allowed to proceed in our system, shame on them I am back with out anything
  • BS
    Becky Sanders
    Dec 27, 2025
    2.0
    Went through drive thru. The other lane who arrived after us was waited on before us. They actually asked us what we wanted to order and then disappeared until the other lane was done ordering. Waited in line after ordering over 5 minutes to get to the window. The gal at the window didn't greet - just the total. Fries were cold, ranch wraps not wrapped very well, drenched in ranch. Update - tried to go to the website below and the page does not exist
  • KH
    Kalyn Hoon
    Dec 22, 2025
    1.0
    Went here to get breakfast through the drive thru with my fiance and his grandma. We ordered a big breakfast a sausage egg and cheese mcmuffin a bacon egg and cheese mcgriddle and a large iced Carmel coffee. We didn't get our coffee and got a bacon egg and cheese mcmuffin instead of a mcgriddle. We didn't receive butter nor any silverware with our big breakfast. It was a very simple order yet somehow this place still messed it up. When they finally got our correct sandwich the guy just started waving the bag back and forth impatiently in our faces. It's absolutely amazing how this place is still opened. Worst place in town to eat ever.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Fairfield, IA?

McDonald's in Fairfield, IA is open daily from 5:00 AM to 11:00 PM.

During what hours is the drive-through service available at this McDonald's?

The drive-through is open every day from 6:00 AM to 11:00 PM.