Pizza Hut

3.6
66 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 3415 Stoneman Road in Dubuque, IA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Curbside pickupNot available

Location

Pizza Hut
3415 Stoneman Road, Dubuque, IA
52002, United States

Hours

Reviews

3.6
66 reviews
5 stars
33
4 stars
11
3 stars
1
2 stars
2
1 star
19
  • JB
    Jennifer Bahl
    2 days ago
    5.0
    Ordered two large specialty pizzas and they were ready on time and delicious! It’s a pleasant surprise when you get a pizza that doesn’t skimp on the toppings. The price was reasonable and will order again!!
  • JB
    Jamie Blake
    Nov 9, 2025
    5.0
    Excellent Service! I want to give a shoutout to the person working the drive thru window tonight. He was incredibly polite, upbeat, and made the experience feel genuinely welcoming. I appreciate the kindness, in general it’s something we don’t see enough lately. THANK YOU!!!
  • SP
    Scott P
    Nov 9, 2025
    1.0
    This location honestly needs shut down. We ordered just a couple of pizzas on the app, went in 5 minutes after it said they would be done. They didn't even start them, and told me I had to write my name down if I wanted it, which we did, My name was 3rd on the list, waited 90 minutes and finally asked if it was started and they said no that there were still 4 people ahead of me. I wasn't the only one waiting, there were multiple people behind me. I then canceled it and left empty handed🤷‍♂️🤬 Every single door dash that came in they were automatically canceling, which completely screwed over the delivery people, and the people that ordered it. This was the most inept ran establishment I have ever been in. Just close it. The old place never had these problems, yet The Flynn company clearly fired all those people after they moved it. 0 stars is not low enough, and hopefully some people will see this review before ordering from this disaster. DO NOT ORDER FROM HERE
  • EG
    Emmy Gimple
    Nov 1, 2025
    1.0
    I completely understand the struggle of being understaffed, but I ordered a pizza on October 24th for pick up at 7:45pm. I arrived at 7:45pm and they informed me they would not be making any more food tonight, as they only had two employees. The employee said they did not have a way of giving refunds at the moment. They took my contact information and have not refunded my food yet. I have called corporate. They say I have to call the store. I have called the store. No one answers or they say to call back tomorrow. This is absolutely unacceptable.
  • NG
    Nick Gimple
    Oct 31, 2025
    1.0
    My pickup order was supposed to be ready at 7:45 PM, which I arrived promptly for. The lobby was packed full of people. Staff told us they were still working on completing orders that had been placed before 7:00 PM. The drive-through line wrapped around the entire building, there were five or six DoorDash drivers waiting for orders, and we watched an actual Pizza Hut delivery driver quit on the spot due to poor management. The now ex-driver told us that management only staffs four or five people on a Friday night, but on any random weekday like a Tuesday, there could be up to a dozen employees working. After waiting half an hour, the employee at the front counter told me that the chance of receiving my order that night was very slim. I requested to have my order canceled. However, customers cannot cancel online orders; only a Pizza Hut employee can do that. I was told I should see a refund in 2 to 4 business days. It has now been over a week, and I have yet to get my money back. Terrible experience all around. I went down JFK to their direct competitor, Domino’s, and got virtually the same meal for cheaper and within 15 minutes of ordering. This establishment should be embarrassed.

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