McDonald's

3.1
1041 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2250 Flint Hill Dr, Dubuque, IA
52003, United States

Hours

Reviews

3.1
1,041 reviews
5 stars
276
4 stars
192
3 stars
205
2 stars
127
1 star
241

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rude or unhelpful employees.

Food Quality

There were numerous complaints about food quality, including cold items, incorrect orders, and undercooked food.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.

Order Accuracy

Many customers experienced problems with order accuracy, including missing items and incorrect modifications.

Speed of Service

Service speed was frequently criticized, with long wait times reported in both drive-thru and in-store.
  • WS
    William Schember
    Nov 5, 2025
    1.0
    Real disappointment.Somebody needs to check their website... because the Website says they close at midnight.Lie I arrived at ten fifty nine and they were closing shutting the lights off.
  • ST
    Skylar Tillman
    Oct 20, 2025
    1.0
    I hate to be that person but me and my cousin came through to get the monopoly things and got food and we ordered online specifically under the monopoly section and so when we got our food and drinks we only got 2 out of 5 of the monopoly things which I didn't care too much about but we went through to see if we can get the 3 we missed and they could barely even understand me and looked at me like im crazy and stupid honestly if the monopoly thing cant be served with the item dont advertise it and also when I brought it up to them they told to me to talk to the manager which will just waste my time even more and im sorry but the fact they were laughing at us because we were trying ti get them and probably talking some shit with the way they were looking at eachother. won't be going to this location again❤️
  • OD
    Odëxa Diabla
    Oct 17, 2025
    1.0
    Ended up with food poisoning after eating ONLY McDonald's yesterday 10/16/2025, had VERY upset stomach within half hour of eating, followed by throwing up at 1130pm and still more than 12 hours later. Called manager and she seemed to NOT care. Claiming it wasn't their food, and that it had to be something else WHEN I DID NOT EAT ANYTHING OTHER THAN THEIR FOOD. Food & health department WILL be called
  • TV
    Thomas Veraldi
    Sep 23, 2025
    5.0
    Good location and service.
  • XK
    Xaviar Keuter
    Aug 21, 2025
    1.0
    Absolutely shit, I ordered a cheeseburger with only ketchup and there's pickles on it!! The burgers look like they were pancaked

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Dubuque, IA?

McDonald's in Dubuque is open daily from 5:00 AM to midnight.

When does the drive-thru at McDonald's open and close?

The drive-thru is open every day from 5:00 AM until midnight.