Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported issues with food quality, including raw or undercooked items, old-tasting food, and incorrect orders.
Service Issues
Many reviews highlighted poor customer service, including long wait times, incorrect orders, and staff who struggled with communication.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including flies and dirty tables.
Staff Friendliness
While some customers praised the friendliness of the staff, others reported rude behavior and a lack of professionalism.
Order Accuracy
A significant number of reviews mentioned that orders were often incorrect or incomplete, leading to customer frustration.
AA
Abram Ambrosy
Nov 4, 2025
5.0
Took my bebe cousin here and he loved it! He absolutely gobbled up his quarter pounder with cheese, BUT no ketchup or onions which they nailed 👌
EK
Emily K
Nov 2, 2025
4.0
Best iced coffee, and only 99¢ in the app so win win
AU
Ashley Ungs
Oct 26, 2025
1.0
Raw chicken in my wrap. 🤮🤢
CB
Chasity Burns
Oct 13, 2025
3.0
Restaurant has an extreme amount of flies flying around.. I know it is not their fault but as a restaurant that's unsanitary and they need to call an exterminator. Even in the area where you cook and prepare the food you can visibly see flies all around. Get someone to spray the restaurant I don't believe it's safe for you to be cooking and preparing food and they have bugs around like that
HK
Holly King
Oct 12, 2025
1.0
They are slow and never paying attention to the ppl in the front
What are the regular operating hours for McDonald's at 2060 Holliday Drive in Dubuque?
McDonald's is open daily from 5:00 AM to 12:00 AM (midnight).
What are the delivery hours for this McDonald's location?
Delivery is available Monday through Thursday and Sunday from 6:00 AM to 10:45 PM, and on Friday and Saturday from 6:00 AM to 11:45 PM.
Does this McDonald's have a drive-through service and what are its hours?
Yes, the drive-through is open every day from 5:00 AM to 12:00 AM (midnight).
What types of payment does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I order McDonald's for delivery or pickup from this location?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play Store.
What services does McDonald's provide to customers?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby places of interest are close to McDonald's at 2060 Holliday Drive, Dubuque?
Nearby places include Holiday Inn Express & Suites Dubuque-West for accommodation, Lina's Lounge bar and golf course for nightlife, and Sherwin-Williams hardware store for home improvement needs.
How can visitors combine a meal at McDonald's with a nearby attraction?
Visitors can enjoy a meal at McDonald's and then visit Lina's Lounge, a nearby bar and golf course, or check into Holiday Inn Express & Suites Dubuque-West for a comfortable stay.
Are there any nearby grocery or retail stores close to this McDonald's location?
Yes, ALDI USA supermarket and Phases 821 home goods store are nearby for convenient shopping before or after your meal.
Is there public transit or services nearby that can help customers reach McDonald's?
While no specific transit stations are listed, nearby locations such as Goodwill Dubuque and Holiday Inn Express can serve as landmarks to help customers find McDonald's at 2060 Holliday Drive.