McDonald's

3.1
906 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2060 Holliday Drive, Dubuque, IA
52002, United States

Hours

Reviews

3.1
906 reviews
5 stars
234
4 stars
185
3 stars
174
2 stars
106
1 star
207

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including raw or undercooked items, old-tasting food, and incorrect orders.

Service Issues

Many reviews highlighted poor customer service, including long wait times, incorrect orders, and staff who struggled with communication.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including flies and dirty tables.

Staff Friendliness

While some customers praised the friendliness of the staff, others reported rude behavior and a lack of professionalism.

Order Accuracy

A significant number of reviews mentioned that orders were often incorrect or incomplete, leading to customer frustration.
  • AA
    Abram Ambrosy
    Nov 4, 2025
    5.0
    Took my bebe cousin here and he loved it! He absolutely gobbled up his quarter pounder with cheese, BUT no ketchup or onions which they nailed 👌
  • EK
    Emily K
    Nov 2, 2025
    4.0
    Best iced coffee, and only 99¢ in the app so win win
  • AU
    Ashley Ungs
    Oct 26, 2025
    1.0
    Raw chicken in my wrap. 🤮🤢
  • CB
    Chasity Burns
    Oct 13, 2025
    3.0
    Restaurant has an extreme amount of flies flying around.. I know it is not their fault but as a restaurant that's unsanitary and they need to call an exterminator. Even in the area where you cook and prepare the food you can visibly see flies all around. Get someone to spray the restaurant I don't believe it's safe for you to be cooking and preparing food and they have bugs around like that
  • HK
    Holly King
    Oct 12, 2025
    1.0
    They are slow and never paying attention to the ppl in the front

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2060 Holliday Drive in Dubuque?

McDonald's is open daily from 5:00 AM to 12:00 AM (midnight).

What are the delivery hours for this McDonald's location?

Delivery is available Monday through Thursday and Sunday from 6:00 AM to 10:45 PM, and on Friday and Saturday from 6:00 AM to 11:45 PM.