Pizza Hut

3.1
278 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 6120 Grand Ave in Des Moines, IA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
6120 Grand Ave, Des Moines, IA
50312, United States

Hours

Reviews

3.1
278 reviews
5 stars
99
4 stars
44
3 stars
18
2 stars
18
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poorly made pizzas.

Delivery Issues

Frequent complaints about late deliveries, wrong addresses, and lack of communication regarding order status.

Food Quality

Mixed feedback on food quality; some praised the pizza while others noted it was cold, overcooked, or lacked toppings.

Cleanliness

Some customers appreciated the cleanliness of the store, while others reported unsatisfactory conditions.
  • TR
    Tamara Meshell Nesh Re
    4 days ago
    1.0
    The manager on night shift is verY rude and should be fired.
  • AR
    Alondra R
    Nov 15, 2025
    1.0
    The lady at the front is geuinely the rudest person in the entire store, paid 70 dollars for the food, made me pay before I even got the food, and she yells at me when I ask about the time it's taking, and I've been waiting 40 minutes for my pizza, and the worst part, it was disgusting and cold, worst atmosphere ever.
  • JD
    J Day
    Nov 1, 2025
    1.0
    Ordered online, and the pizza was supposed to be ready 25 minutes later. Arrived 5 minutes late, to a full lobby. Got up to the counter, the woman took my name, then disappeared for 5 to 8 minutes. She came back with pizzas for another customer, and stared at me expectantly. I told her my name again. “Oh, it’s not even in the oven yet.” Then she took the next name, disappeared for another 10 minutes, came back with more pizzas. I told her mine was supposed to have been ready 20 minutes prior to the then current time. “So was everyone’s,” she said. I told her to cancel my pizza. Only go here if you have all the time in the world and enjoy rude, dismissive service.
  • MH
    Mallory Huff
    Oct 26, 2025
    5.0
    This is the only Pizza Hut I’ll order from! They keep such a clean store, and the pizza is so good it’s borderline addictive (which I can’t say about any other pizza chain, or Pizza Hut location). I’ve never had a long wait or bad service. 10/10 recommend!
  • VM
    vicente murillo
    Oct 17, 2025
    1.0
    Lady working the counter is so rude and when you get notified you orders ready and show up 5 minutes later and she give you attitude saying I just put it in. Then why mark it ready and complete ?

Frequently Asked Questions About Pizza Hut

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Where can you get food delivery in Des Moines, IA?

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