Multiple customers reported delays in delivery times, with some orders arriving cold or not at all.
Food Quality
While many praised the pizza and breadsticks, there were complaints about undercooked or burnt items, as well as incorrect toppings.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff while others reported rude interactions and poor handling of complaints.
Consistency
Several reviews indicated a decline in quality and consistency over time, with customers noting that their recent experiences did not match previous visits.
JS
Jeanine Stennett
Jan 4, 2026
5.0
My experience with Northern Lights Pizza was so awesome! I had forgotten to add a drink to my order, so I called, and asked if I could get a 2 liter of Diet Dew. I was told that they only carried diet Pepsi. That was My 2nd choice for a drink. I asked him to add it to my order if he could, and he did. I have enjoyed your pizza in the past, and it's my choice for delivery pizza since! Thank you for taking care of me and my order!
KM
Katie McKee
Dec 23, 2025
5.0
Great pizza quick delivery. All was fresh and the crust was amazingly fresh. Hubby would have enjoyed more toppings, but the rest of us felt like it was just right
LM
Linda Marshall
Dec 23, 2025
1.0
The crust was hard and the cheese was burnt and it took forever to get it.. and when we called the owner was rude. Will never order from there again.
TM
Thomas F McDonald
Dec 23, 2025
5.0
Ordered our special pizza at a super busy time and thought it would be 50-60 minutes. The ring at the doorbell in 30 minutes was The Northern Lights pizza driver! So nice to have the pizza delivered super warm right out of the box with wings and bread sticks! The driver was super nice and deserved a great tip! Pizza was super delicious, wings were fantastic and the bread sticks soft and great! Best meal deal in town!
VR
Valerie Rader
Dec 20, 2025
1.0
I ordered a pizza and two orders of breadsticks. They never showed up and no one ever called. They claimed they tried to deliver and no one showed up, they claim they tried to call no one called. When I called to complain, the "manager" claimed that I was being rude and was canceling my order when all I said was my husband was coming to get it.
Frequently Asked Questions About Northern Lights Pizza (102)
Where is Northern Lights Pizza (102) located?
Northern Lights Pizza (102) is located at 2558 Hubbell Avenue, Des Moines, IA 50317, USA.
What type of food does Northern Lights Pizza (102) serve?
Northern Lights Pizza (102) is a pizza restaurant specializing in Italian cuisine.
How can I contact Northern Lights Pizza (102) by phone?
You can reach Northern Lights Pizza (102) by calling +1 515-266-5565.
Is there an email address I can use to send feedback to Northern Lights Pizza (102)?
Yes, you can send feedback to feedback@northernlightspizza.com.
What are the business hours of Northern Lights Pizza (102)?
Please call Northern Lights Pizza (102) at +1 515-266-5565 to learn more about their hours of operation.
Which time zone is Northern Lights Pizza (102) located in?
Northern Lights Pizza (102) is located in the America/Chicago time zone.
What pizza restaurants are near Northern Lights Pizza (102)?
Nearby pizza options include Pizza Hut, which is close by and offers fast food pizza dining.
Are there convenient services near Northern Lights Pizza (102) for errands before or after dining?
Yes, Laundry Time laundromat and dry cleaning service is close by, allowing you to run errands like laundry when you visit Northern Lights Pizza (102).
What nearby places can customers visit for beauty or spa services near Northern Lights Pizza (102)?
Customers can visit Tony Nails for nail and beauty salon services, and Joanie's Shear Artists or All About You Salon for hair styling nearby.
If I am visiting Northern Lights Pizza (102), which nearby services can help with mobile phone needs?
Metro by T-Mobile, a nearby mobile phone store and telecommunications company, can assist you with mobile phone services near Northern Lights Pizza (102).