Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,758 reviews
5 stars
458
4 stars
316
3 stars
341
2 stars
201
1 star
442
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported long wait times, particularly in the drive-thru, with some waiting over 30 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications.
Staff Attitude
Customer experiences varied widely; while some praised friendly staff, others reported rude behavior and lack of professionalism.
Food Quality
Food quality was inconsistent, with complaints about cold items and poorly prepared meals, although some customers noted fresh and hot food.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the restroom.
- BLBrandon LasleyNov 14, 20251.0Completely messed up my order. Ordered 4 double cheese burgers with no ketchup, and no onions. Got home, and saw that they came with absolutely no cheese, but had onions on them, and a pathetic bead size amount of mustard. So basically we got a double meat patty with onions.
- GBGeena BlunckNov 11, 20251.0They never give me what I ask for and there's extra charges everytime
- KRKaryn RosenthalOct 31, 20251.0This McDonald’s location seriously needs better management. I ordered and paid for a kids meal through the app, and when I got there, the staff claimed they didn’t get the order and actually accused me of trying to steal a DoorDash order. Meanwhile, I could literally see my bag sitting right in front of me. I was ignored for over 15 minutes while employees stood around talking and giving me looks instead of helping. When someone finally stepped up, I had to prove it was my order by naming everything in the bag and showing my email confirmation — just to get handed a cold meal. It took 25 minutes for a kids meal, and I was treated like a thief for no reason. The lack of professionalism, communication, and basic customer service here is ridiculous. Get it together.
- NVNaomi VerSchuureOct 16, 20255.0This McDonald's location is great, my door dash order got delivered late because of door dash not delivering my order today, I was hungry so I told the lady from door dash to have them remake the food even though it was over 2 hours, I wanted to say thank you for remaking my order McDonald's, I know from experience from working at a different McDonald's it is annoying to remake door dash orders from not being delivered because, you have to throw the other food or drinks in the waste and you don't get credited/reimburse for the order. I really appreciate that you wanted to remake my order for me.
- JHJordyn HermanSep 26, 20255.0i mobile order here quite often, staff is always kind, fast, and i rarely have an incorrect order! def recommend drive through over lobby!
Frequently Asked Questions About McDonald's
What are the regular dining hours of this McDonald's location?
This McDonald's in Des Moines, IA is open every day from 5:00 AM to 11:00 PM.
Is the McDonald's at 710 Army Post Rd open for delivery services?
Yes, delivery is available daily from 5:00 AM to 1:00 AM via their delivery service.
Does this McDonald's offer drive-thru service and what are the hours?
Yes, the drive-thru is open daily from 5:00 AM to 1:00 AM.
What types of payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order from this McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
Does this McDonald's location provide curbside pickup or contactless delivery?
Yes, they offer curbside pickup, same-day delivery, and no-contact delivery options.
What services and amenities does this McDonald's provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
What nearby places can I visit around this McDonald's at 710 Army Post Rd?
Nearby places include Mister Car Wash, TruBank, Touch N Go Carwash, and QuikTrip gas station, which can be convenient stops before or after your meal.
Are there medical facilities or urgent care centers near this McDonald's?
Yes, MercyOne South Des Moines Urgent Care and several physicians' offices like Micah Price, MD and Tina Patterson, PA-C are close by for medical needs.
Is there a bank or financial service near this McDonald's location?
Yes, nearby banks include TruBank and Iowa State Bank, useful for quick banking during your visit.