McDonald's

3.1
1337 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6125 Grand Ave, Des Moines, IA
50312, United States

Hours

Reviews

3.1
1,337 reviews
5 stars
364
4 stars
231
3 stars
240
2 stars
138
1 star
364

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and inconsistent food quality.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported frequently.

Customer Service

Feedback on staff interactions varied, with some praising friendly service while others noted rudeness and lack of professionalism.

Food Quality

Several customers mentioned cold or poorly prepared food, including complaints about stale fries and incorrect meal components.

Cleanliness

Some reviews noted cleanliness issues, including flies and unsanitary conditions.
  • DD
    DuckroyX
    Dec 31, 2025
    1.0
    Had to wait over 40 minutes for orders and the GM blamed me for ordering 30$ worth of food far as wait time, her name Kataleen and she’s a complete devil in a McDonald’s dress. I don’t know why the owner haven’t fire her yet
  • SC
    Sheki Cadick
    Dec 26, 2025
    1.0
    I don’t review places until my 5th order. Today was my 5th, happy meals were missing the apple slices, past orders had things missing and even the sandwiches didn’t match up with the orders, even the 1st order was missing the drinks. From now on the one on mills civic will be my go to.
  • KA
    Kirlos Awad
    Dec 21, 2025
    1.0
    We were in and there was a guy who try to kidnap me and my friends and he had a pocket knife
  • 12
    1 2
    Dec 17, 2025
    1.0
    The only reason they received one star was so I could submit They refuse to make your order the way you o der it. It doesn't even print on the receipt the way you order it on the receipt even when your phone shows what you want. This is a horrible McDonalds and I don't understand how their still open
  • MA
    Miguel Aguayo
    Dec 5, 2025
    1.0
    They make you park on the reserved paring for a long time

Frequently Asked Questions About McDonald's

What are McDonald's opening hours at 6125 Grand Ave, Des Moines?

McDonald's at 6125 Grand Ave is open Monday through Thursday from 5:00 AM to 1:00 AM, Friday from 5:00 AM to 4:00 AM, Saturday 24 hours, and Sunday from 4:00 AM to 1:00 AM.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru that operates Monday through Thursday from 5:00 AM to 1:00 AM, Friday from 5:00 AM to 4:00 AM, Saturday 24 hours, and Sunday from 4:00 AM to 1:00 AM.