Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect orders, missing items, and inconsistent food quality.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported frequently.
Customer Service
Feedback on staff interactions varied, with some praising friendly service while others noted rudeness and lack of professionalism.
Food Quality
Several customers mentioned cold or poorly prepared food, including complaints about stale fries and incorrect meal components.
Cleanliness
Some reviews noted cleanliness issues, including flies and unsanitary conditions.
DD
DuckroyX
Dec 31, 2025
1.0
Had to wait over 40 minutes for orders and the GM blamed me for ordering 30$ worth of food far as wait time, her name Kataleen and she’s a complete devil in a McDonald’s dress. I don’t know why the owner haven’t fire her yet
SC
Sheki Cadick
Dec 26, 2025
1.0
I don’t review places until my 5th order. Today was my 5th, happy meals were missing the apple slices, past orders had things missing and even the sandwiches didn’t match up with the orders, even the 1st order was missing the drinks. From now on the one on mills civic will be my go to.
KA
Kirlos Awad
Dec 21, 2025
1.0
We were in and there was a guy who try to kidnap me and my friends and he had a pocket knife
12
1 2
Dec 17, 2025
1.0
The only reason they received one star was so I could submit
They refuse to make your order the way you o der it. It doesn't even print on the receipt the way you order it on the receipt even when your phone shows what you want. This is a horrible McDonalds and I don't understand how their still open
MA
Miguel Aguayo
Dec 5, 2025
1.0
They make you park on the reserved paring for a long time
What are McDonald's opening hours at 6125 Grand Ave, Des Moines?
McDonald's at 6125 Grand Ave is open Monday through Thursday from 5:00 AM to 1:00 AM, Friday from 5:00 AM to 4:00 AM, Saturday 24 hours, and Sunday from 4:00 AM to 1:00 AM.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, this McDonald's has a drive-thru that operates Monday through Thursday from 5:00 AM to 1:00 AM, Friday from 5:00 AM to 4:00 AM, Saturday 24 hours, and Sunday from 4:00 AM to 1:00 AM.
Can I order McDonald's food for delivery or curbside pickup at this location?
Yes, McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup services at this location.
How can I place an order online or via app for McDonald's at this location?
You can order online at https://mcdonalds.order.online/business/-5579 or use McDonald's app available on the Apple App Store and Google Play Store to place your order.
What payment methods are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer any rewards or loyalty programs?
Yes, customers can earn points for free food through MyMcDonald's Rewards. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby restaurants can I visit before or after dining at McDonald's on Grand Ave?
Nearby restaurants include Viva La Bamba and Viva Mexican Restaurant for Mexican cuisine, Pizza Hut for pizza, and Either Or for café and chicken dishes.
What nearby car services are available near McDonald's at 6125 Grand Ave?
Near McDonald's, you can visit A and D Kwik Kar Wash for car washing and auto detailing, and Advance Auto Parts for automotive supplies.
Are there any financial services or banks nearby McDonald's at this location?
Yes, Cornerstone Community Credit Union and Longenecker Financial Services provide financial and investment services nearby.
What amenities does this McDonald's offer to customers on-site?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi for customer convenience.