Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,604 reviews
5 stars
476
4 stars
349
3 stars
350
2 stars
145
1 star
284
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, particularly in the drive-thru, with many waiting over 20 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, with many customers receiving the wrong items or missing components.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, old, or poorly prepared items, including cold fries and improperly cooked burgers.
Staff Behavior
While some customers praised individual staff members for their friendliness, others reported rude behavior and poor customer service from management and employees.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.
- LBLuis Balderas2 days ago1.0Waited for like 10 to 15 minutes and the other line just kept moving very irritating will not be coming back to this one.
- EWEmily WallaceNov 17, 20251.0They messed up and refused to fix it bc I had placed a mobile order and couldn't come back to return the messed up food I offered to send pictures but nothing was offered to fix it
- NRNayeli RamirezNov 14, 20251.0Horrible service i ordered my breakfast literally pre ordered at 10am but the cars in front took forever so we got to the order station at 10:31am and said they couldn't give us our order because break fast was over? I pre ordered wouldnt have they made it when receiving the order then I explained i was there but the cars in front took forever and I got attitude. The mcdonalds on fleur would never
- ASAimee StrahlNov 12, 20252.0Our hamburger patties weren’t cooked all the way through and the sandwiches were cold.
- EHEss hdxOct 5, 20251.0Slow
Frequently Asked Questions About McDonald's
What are the McDonald's located at 2540 E University Ave delivery hours?
The delivery service is available daily from 5:00 AM to 1:00 AM.
Does this McDonald's have drive-through service hours?
Yes, the drive-through is open every day from 5:00 AM to 1:00 AM.
What services does this McDonald's offer?
This location offers DriveThru, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What are the dining hours for this McDonald's?
The restaurant is open daily from 5:00 AM to 11:00 PM.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is McDonald's located near any other fast food restaurants?
Yes, nearby fast food options include Long John Silver's and A&W Restaurants within close proximity.
Which nearby places can customers visit after dining at McDonald's?
Customers might consider visiting the Broadlawns Medical Center Urgent Care East University or the Eastside Senior Center nearby.
Are there nearby grocery or retail stores close to McDonald's?
Yes, ALDI USA grocery store and DAV Thrift Store are nearby for convenient shopping options.
Does this McDonald's offer mobile ordering options?
Yes, customers can order through the McDonald's app available on iOS and Android, as well as via the online order link.
How can customers earn rewards at this McDonald's?
Customers can earn points for free food by joining the MyMcDonald's Rewards program.