Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,439 reviews
5 stars
450
4 stars
256
3 stars
261
2 stars
157
1 star
315
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, wrong orders, and rude staff, leading to a negative dining experience.
Food Quality
Food quality was inconsistent, with complaints about cold or stale items and incorrect orders.
Cleanliness
While some customers noted cleanliness, others reported messy dining areas and unsanitary conditions.
Management Concerns
Several reviews highlighted issues with management, including unprofessional behavior and poor customer service.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and noted good food on occasion.
- ZKZack Killen3 days ago5.0I got 40 nuggets and fries. Asked for sauce got enough sauce for the meal. other places never give enough sauce. Thank you, for the sauce.
- TLTorrence Lamb6 days ago1.0Being parked for 20 minutes while waiting on my food, isn't my Idea of Fast food. Stop pulling people forward to save your stupid service times
- DDDiscernedNov 15, 20254.0It's a McDonalds at the end of day. Probably my favorite one in the Des Moines area as far as consistency goes. Been here at least 60 times. Your experience may vary, but mine is usually great in this location. I've had my 30 minute waits in the Drive Thru once or twice here, but what can you expect from people only getting paid 12 bucks or so an hour.
- DKDavid KlugmanNov 3, 20251.0Always a wait. And the bottom bun of my burger was rock hard. Employee had to have know when making my sandwich and chose to serve it up anyway. How do they even have bad food around? No oversight or laziness. 11/03/25 10 pm cst. Don’t go here.
- JRJoseph RenaldoNov 3, 20254.0A little hit or miss, sometimes amazing folks working here doing a great job, occasionally folks who couldn't be bothered. On average a reliable spot if I need a quick bite during my work from home lunch breaks
Frequently Asked Questions About McDonald's
What are the regular in-store dining hours at McDonald's located at 3002 Forest Ave, Des Moines?
The restaurant is open from 5:00 AM to 11:00 PM every day except Saturday when it is open 24 hours.
Does this McDonald's offer drive-thru service and what are the hours?
Yes, there is a drive-thru available daily. From Monday to Thursday and Sunday it operates 5:00 AM to 1:00 AM, Friday from 5:00 AM to 4:00 AM, and Saturday 24 hours.
Can I order McDonald's food for delivery from this location?
Yes, McDonald's offers delivery services with hours from 5:00 AM to 1:00 AM daily. You can order online via https://mcdonalds.order.online/business/-5579.
What types of pickup and delivery services are available at this McDonald's?
They offer curbside pickup, delivery, same day delivery, and no contact delivery options.
Which payment methods are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app available to order food from this McDonald's?
Yes, you can use the McDonald's App available for iOS and Android to order food conveniently.
What are some dining options near this McDonald's at 3002 Forest Ave?
Nearby dining options include Paul Revere's Pizza, Fong's Pizza (Forest Ave), Panka (Peruvian restaurant), Peggy's Tavern, Jethro's BBQ, Haiku (Sushi and Thai), Subway, Cafe Chai, Scooter's Coffee and 8 Degrees Cafe and Boba.
Are there any nearby transit or convenience points that can help locate this McDonald's?
Yes, there is a Redbox kiosk nearby and the University Book Store, which can be landmarks to help find the McDonald's at 3002 Forest Ave.
What local services and shopping options are available near this McDonald's?
Nearby services include printing services like DT Copy Cat and Copycat Print & Ship, shredding services at Shred Nations, and shopping at University Book Store. There are also automotive repair shops nearby like Schneider auto and Johnson & Sons Service.