Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,567 reviews
5 stars
462
4 stars
304
3 stars
316
2 stars
145
1 star
340
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and inattentive staff, with several instances of poor service and disrespectful interactions.
Order Accuracy
Numerous reviews highlighted frequent mistakes with orders, including missing items and incorrect modifications.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold meals, stale buns, and overall poor preparation.
Speed of Service
While some praised fast service, many others complained about long wait times and slow service, particularly during busy hours.
Cleanliness
Several reviews noted issues with cleanliness, including dirty tables and unsanitary conditions in the restaurant.
- ASAlexis SalgadoNov 10, 20255.0Went to another location last night and was very disappointed with my cup that was only halfway filled, but this store understood the assignment! Fast, friendly and McRocked!
- CWCephus WrightNov 6, 20252.0Gave us buffalo ranch instead of buffalo.
- RARudy AlcortaOct 23, 20255.0Very nice people. Very fast service
- MCMaria CervettiOct 19, 20255.0The early morning crew is the best! They make my iced coffee perfectly every single day. They’re hardworking, friendly, and always deliver great customer service. They definitely deserve raises!
- BDBrie DyeSep 28, 20251.0They locked their doors even though there was people in there. I would not recommend this McDonald’s at all.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open from 5:00 AM to 11:00 PM Monday through Friday and Sunday, and open 24 hours on Saturday.
What are the drive-thru hours at this McDonald's?
The drive-thru is open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, from 5:00 AM to 4:00 AM on Friday, and 24 hours on Saturday.
Does this McDonald's offer delivery service?
Yes, delivery is available daily from 5:00 AM to midnight with options like same-day and no-contact delivery.
Can I order food in advance using a mobile app?
Yes, you can order in advance using the McDonald's App available on both iOS and Android platforms.
What types of payment does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are offered at this McDonald's besides food?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Where is this McDonald's located?
It is located at 3000 SE 14th St, Des Moines, IA 50320, USA.
What nearby dining options are available around this McDonald's?
Nearby dining options include another McDonald's, Long John Silver's, and Latino's Express, offering various fast food and seafood choices.
Are there any nearby financial services close to this McDonald's for quick banking needs?
Yes, nearby financial services include Journey Credit Union and Tradesmen Community Credit Union, which customers can visit before or after grabbing food.
What wellness and spa services are near this McDonald's that I could visit?
Nearby wellness options include Nails & Spa, Exale Spa, and Shiatsu Spa & Massage for beauty and relaxation services.