Business Details
About
Fast Food RestaurantSeafood RestaurantTake Out RestaurantChicken Restaurant
Real seafood should be sourced from real sea-places, like, you know, oceans. So that's exactly where we source our wild-caught Alaska pollock, wild-caught Alaska salmon, and wild-caught north Pacific cod. We’re no one trick sea pony.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Long John Silver's | A&W
2552 E. University Avenue, Des Moines, IA
50317, United States
Hours
Reviews
3.9
1,691 reviews
5 stars
752
4 stars
441
3 stars
240
2 stars
94
1 star
164
What are people saying?
AI-generated from recent customer reviews
Service Quality
Service quality varied significantly, with some customers praising friendly and attentive staff, while others reported slow service and rude employees.
Food Quality
Food quality received mixed reviews; some customers enjoyed the freshness and taste, while others complained about cold or overcooked items.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty tables and trash issues.
Order Accuracy
Several customers experienced issues with missing items or incorrect orders, leading to dissatisfaction.
Drive-Thru Experience
The drive-thru service was often slow, with long wait times reported, although some praised the efficiency of specific staff members.
- RFRebecca FosterNov 4, 20251.0Tables are dirty. All of them! Cashiers breath smelled hot. Elderly couple needing help with an order were declined by management. Random customer helped them order from the kiosk. Location was not busy at all but customers were complaining they’d been waiting for more than twenty minutes for their order. This place was a real disappointment tonight. Someone (whomever was working tonight) should be ashamed of the entire evening. Will not come again.
- JPJenna PerrymanNov 2, 20251.0While the food was fine itself, the drive thru was ridiculous. They were not super busy it was 2 pm and it took 30 minutes with 3 cars ahead of me. Once we finally got to the window, a young blonde male was extremely rude. He took my payment and I asked if the combo came with a drink and he said rudely No you didn’t order a drink then closed the window shut. After he handed us our food he waved and said bye have a good day, but with a smirk on his face. The whole experience was not polite and the wait was ridiculous.
- NMNo MaddOct 28, 20251.0Worst restaurant I have been to in years! Premade by at least a half hour on an online order! The cardboard box was so wet it was falling apart and the food was ONLY warm! Will NEVER STOP at a LJS ever again!!!!!
- HRHonest ReviewerOct 27, 20254.0Went through the drive thru just for hush puppies I haven’t had for over 35 years! When you ask for one, they MEAN one! Got 2 and it was .96! Still very delicious, just like I remembered.
- JLJack LewisOct 23, 20255.0I have literally nothing to say but THANK YOU. I showed up later than I had hoped, (in the last hour I'm not a monster) and you all crushed it. All of you apologized for the wait - but it was 100% perfect. made my night 10 times better - thank you
Frequently Asked Questions About Long John Silver's | A&W
Can I order online and pickup in store?
Yes! Order online and pickup in store at participating Long John Silver's restaurants. Find your local LJS here: https://www.ljsilvers.com/locations
Can I see a menu?
You can see a menu here: https://www.ljsilvers.com/menu/
Do you do deliver?
Yes! Certain locations offer delivery through DoorDash, Uber Eats, or Grubhub. Find your local LJS here: https://www.ljsilvers.com/locations
Do you have any coupons?
Download our app and join the Seacret Society Rewards for discounts, offers, and earn rewards.
What hours are LJS restaurants open?
Hours vary by location. To find hours at a specific Long John Silver's location, please click the link below, enter your location then, select the restaurant of your choice: https://www.ljsilvers.com/locations
Where are you located?
Find a Long John Silver's restaurant near you https://www.ljsilvers.com/locations
Where can I find menu pricing?
Pricing may vary by location. To find menu prices of a specific Long John Silver's location, please click the link below, enter your location, select the restaurant of your choice, and click Order Online for Pickup: https://www.ljsilvers.com/locations
Does Long John Silver's in Des Moines accept reservations?
No, Long John Silver's does not accept reservations.
Can I order online and pick up my food at Long John Silver's?
Yes, you can order online and pick up your food in store at participating Long John Silver's restaurants. Find your local location here: https://www.ljsilvers.com/locations
What are the operating hours for Long John Silver's in Des Moines?
Hours vary by location. The Des Moines location is generally open from 10:00 AM to 10:00 PM Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays. Check https://www.ljsilvers.com/locations for specific hours.
Does Long John Silver's in Des Moines offer delivery or curbside pickup?
Yes, the location offers in-store pickup, curbside pickup, and delivery through services like DoorDash, Uber Eats, or Grubhub.
What types of payment does Long John Silver's accept?
They accept major credit cards including American Express, Discover, Mastercard, and Visa, as well as debit cards and mobile NFC payments. Cash is not required.
What kind of food specialties does Long John Silver's in Des Moines offer?
They specialize in seafood including wild-caught Alaska pollock, salmon, and cod, as well as chicken and hushpuppies. They also offer vegetarian and children's menu options.
Is Long John Silver's in Des Moines family-friendly and accessible?
Yes, Long John Silver's welcomes families and children, has wheelchair accessible entrances, seating, restrooms, and provides high chairs. The atmosphere is casual.
What popular nearby restaurants are close to Long John Silver's in Des Moines that I can visit before or after my meal?
Nearby you can find A&W Restaurants for classic American fast food, McDonald's for burgers, and Dunkin' for coffee and donuts, which makes it convenient to combine visits or try other quick bites.
Are there convenient services near Long John Silver's in Des Moines for a full visit experience?
Yes, near Long John Silver's there is a Redbox kiosk for movie rentals, ALDI supermarket for grocery shopping, and Broadlawns Medical Center for urgent care, offering a variety of services for visitors.
Where can I find entertainment or shopping options near Long John Silver's in Des Moines?
Near Long John Silver's you can visit DAV Thrift Store or A.R.T.S Another Retro Thrift Shop for discount shopping and arts & crafts, plus various car dealers and automotive services are available nearby.