Business Details
About
Ice Cream ShopDairy Queen
This location is closed for the season.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen (Treat) - Seasonally Closed
3408 SW 9th St, Des Moines, IA
50315-3129, United States
Hours
Reviews
3.9
473 reviews
5 stars
233
4 stars
101
3 stars
46
2 stars
29
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, including reports of rudeness and poor service.
Order Accuracy
Multiple customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Cleanliness
Concerns were raised about unsanitary practices, such as staff not wearing gloves and dirty conditions.
Product Quality
Customers enjoyed the ice cream but noted issues with melted products and inconsistent quality.
Drive-Thru Experience
The drive-thru service was often slow, with long wait times reported, though some appreciated the fast service during busy periods.
- SMSadieMae MillerDec 20, 20255.0I got an ice cream cake for half off. It's was a very good day for me.
- MKMEMA KIMIDec 17, 20255.0Fast and friendly
- DBDanelle BlackNov 29, 20255.0I called 3 different dairy queens before this one and this was the only one that could make a mint Oreo blizzard cake for my son's 6th birthday :)
- BGBounama GraciaNov 18, 20253.0I didn't like anything, the staff was rude.
- YWYishee WheelerSep 7, 20251.0A friends kid and I were here yesterday and wanted some pumpkin pie blizzards. I let the kid order first. Meanwhile as the blizzard was being made, I waited for someone to come help me. The black kid that started up front vanished to the back room while the white younger kid with glasses made the 1st shake. He handed my friends kid his blizzard, and then proceeded to the back room afterward not even asking me what I wanted. A heavier woman white and her mx kid came in, sure enough the black kid in back comes back out and helps her meanwhile I’m still standing there waiting on someone to help me. This place is racist and needs better training!
Frequently Asked Questions About Dairy Queen (Treat) - Seasonally Closed
What type of food does Dairy Queen (Treat) at 3408 SW 9th St specialize in?
Dairy Queen (Treat) specializes in soft-serve ice cream and signature shakes as a classic frozen treat chain.
What are the regular operating hours for Dairy Queen (Treat) in Des Moines, IA?
The Dairy Queen is open daily from 12:00 PM to 9:00 PM every day of the week.
Are there any special holiday hours I should be aware of at this Dairy Queen location?
Yes, on October 31, 2025, the store opens from 11:30 AM to 5:00 PM, and it will be closed on November 27, 2025.
Does Dairy Queen (Treat) offer drive-thru service?
Yes, this location provides a drive-thru service for customer convenience.
Is the Dairy Queen at 3408 SW 9th St family-friendly and accessible?
Yes, it is family-friendly, welcomes children, offers high chairs, seating, and is wheelchair accessible with restrooms available.
Can I order Dairy Queen treats online for pickup?
Yes, you can place an order for pickup through their online ordering system available on their website.
What are some of the signature menu items at this Dairy Queen location?
Signature items include Blizzard® Treats, soft-serve ice cream cones, frozen novelties, and ice cream cakes from DQCakes.com.
Are there any nearby places where I can combine a visit to Dairy Queen with other activities?
Yes, nearby places include Farrell's Des Moines SouthSide gym for a workout, Southside Smiles Family Dentistry for dental care, and Over Our Heads Salon for hair and beauty services.
If I'm visiting Dairy Queen and need to withdraw cash, are there ATMs nearby?
Yes, there are nearby ATMs including STACK Bitcoin ATM and Coin Cloud Bitcoin ATM close to the Dairy Queen location.
How can I find Dairy Queen (Treat) if I am using public transit or visiting local shops?
Dairy Queen (Treat) is located near other local businesses such as Kwik convenience store and Paint Pump Pros wholesale store, making it easy to locate in the 3408 SW 9th St area of Des Moines, IA.