McDonald's

Reviews

• FW

  Faith Wheeler

  1 day ago
  4.0
  The fries were great on the evening shift, but the burgers were not as good as the day shift (weekends). The only reason for 4 stars is because of inconsistent food taste or temperature, and a little difference in how the burgers are "put together" between employees working the sandwich line. Additionally, when did the price of a cheeseburger get so high? Especially considering the burger patty is STILL smaller than the bun 😕. Overall, THIS McDonald's is one of THE BEST I've been to in years. The food is good. The managers on duty are kind. There's usually not a long line at the drive thru. 4 out of 5 for this location. I pass two other locations to go to this one. Worth it!
• NS

  Nick Sitzman

  4 days ago
  1.0
  We visited the drive-thru at this location on the evening of 11/15/2025 looking for a fast meal due to a rushed schedule. Our total came out to $23.xx, and we noticed the employee speaking to us stated "$32.xx"; a presumed moment of dyslexia or otherwise honest mistake (and it was). The employee that accepted payment ran my credit card, but didn't offer a receipt before closing the window. I pulled to the next window and asked politely for a receipt. The employee promptly told me, "we don't have receipts." I asked again, requesting that she print me one. She closed the window briefly and spoke with a co-worker, then opened the window and said that they can't print receipts at that location. She then asked me to "hold-on", asked me what was in my order, then re-entered those items to provide me verbally with what the total of my order. Meanwhile, I checked my credit card app and saw that the total charged was the $23.xx that originally showed on the order screen in the drive-thru. That whole exchange was awkward and unprofessional, and I relay it in this review to describe the situation for the actual offense: While I was repeating the items in my order to the cashier, and simultaneously checking my credit card app, the employee with whom the cashier had just consulted asked us to hand her the QP burger from our order to "see it." She then walked halfway out of view around a corner and stopped. We could no longer see the QP box, just the back half of her head and shoulders, but I did clearly see the back of her head dip down as you would with a spitting motion. Just a second later she turned around reclosing the box and returned it to us stating, "It's okay. It's fine..." with a pretty unconvincing smile. Why would she ask for food back from an order that had already been handed to the customer? What did she actually do around the corner? I don't know the 100% honest answer to either of those questions, but I know we will not be visiting any McDonalds restaurant in the Coralville/Iowa City area again. At least not for a long long time.
• CD

  Chaz Denham

  5 days ago
  1.0
  ​I had a significant issue getting a proof of purchase at this location. Upon requesting a receipt for reimbursement purposes, the staff appeared untrained on how to provide one. The manager then falsely claimed that they do not have receipts, despite visible evidence to the contrary. It appears they were simply unwilling to use the reprint function on the register.
• FH

  FOOD ! Reviews (Ronald Henderson)

  Nov 12, 2025
  1.0
  Embezzlement is just one of a few issues I’ve encountered at this particular McDonald’s location. Recently, I ordered my usual meal but forgot to grab my receipt at the first window. When I pulled up to the second window to ask for it, I was met by a young, arrogant employee who told me they were “out of receipt paper.” To me, that’s suspicious—receipt paper is just as essential to a fast food business as its food, packaging, or cash register. I pointed out how odd it was that they had everything else they needed to complete transactions, like patties, buns, bags, and money but no receipt paper. I explained that my concern came from past experiences at other fast-food places, like Taco Bell and Burger King, where I’d been given the wrong amount of change. Those incidents led to employees being terminated and the businesses compensating me with free food and gradually returning the money that had been taken from me through the register. Moving forward in this incident at this McDonald’s location, the second window employee laughed loudly undermining what I was saying, until I humbled her. On top of that, the sweet iced tea with lemonade I ordered turned out to be plain lemonade with no iced tea at all. Her behavior and attitude made it clear she was under the influence, likely marijuana, which is common among younger fast-food workers but is still completely unprofessional and unacceptable. The following morning, I decided to place another order just to see if this location was still “out of receipt paper.” When I asked for my receipt after paying (something no customer should ever have to do) I was handed 5 cents in change that would have gone unaccounted for had I not asked. In short, this location appears to be engaging in embezzlement, whether the manager is aware of it or not, though I suspect they are. I do not recommend this McDonald’s location to locals or travelers." — 𝘍𝘖𝘖𝘋
• BB

  Bret

  Nov 9, 2025
  1.0
  This used to be one of the best run McDonald’s stores in the state of Iowa as of 2025. It is absolutely the worst drive-through McDonald’s experience you will find anywhere. You’ll never get your food at the window and you’ll be one of five cars sitting in the parking lot, waiting for your food no matter what time of day you go.

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