McDonald's

3.4
2027 reviews
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Business Details

2794 Commerce Drive, Coralville, IA
52241, United States
(319) 545-7117
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2794 Commerce Drive, Coralville, IA
52241, United States

Hours

Reviews

3.4
2,027 reviews
5 stars
660
4 stars
405
3 stars
396
2 stars
169
1 star
397

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor service, and staff neglecting orders, leading to frustration and disappointment.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, undercooked, or incorrect orders.

Cleanliness

Customers frequently noted unsanitary conditions in the dining area and restrooms, with reports of dirty floors and tables.

Staff Attitude

Several reviews mentioned rude or unhelpful staff, contributing to a negative customer experience.

Technology Concerns

Feedback indicated issues with automated ordering systems and app orders, leading to confusion and incorrect orders.
  • MH
    Michael or Yvonne Harris
    Nov 7, 2025
    5.0
    Great experience
  • BB
    Bri benner
    Nov 2, 2025
    2.0
    I placed my order around 5am after struggling with the rewards for 30 minutes. Once I got to the speaker box there were two women outside smoking in front of the store entrance that kept yelling across the parking lot that it would be 10 minutes. They yelled at me several times even after I told them okay and that I would wait. After yelling at me about 4 times one walked over and asked me to pull around the store and stop at the front of the speaker box so I wouldn't run their time up, but they wouldn't stop smoking to help their co workers make food faster. After they finally checked me in it took them another almost 10 minutes to get my food and one of the woman that were outside had an attitude. She didnt apologize for the wait, didnt say thank you just roughly handed me my stuff and slammed the window in my face. Once I looked at my food it was sloppily thrown together and the burritos weren't wrapped properly and were falling apart. This store is suppose to be 24 hours, I get needed to make more things but how the staff handled it was so rude and disrespectful I almost went inside and got a refund for my food, if I wasn't getting it for other people I would have.
  • DH
    Danny Hughes
    Oct 31, 2025
    5.0
    Two closed McDonald's without warning online. Place was packed on Thursday of Halloweekend but Cece held down the fort. Worked with maximum efficiency making sure that all customers were taken care of. Amazing night shift would come again!
  • DK
    Dayvon Kasanda
    Oct 22, 2025
    1.0
    I ask for a plan mcChicken they give this
  • DD
    Danielle Dahl
    Oct 18, 2025
    1.0
    It took over 10 minutes to get any assistance, as soon as our order was taken they walked off neglecting the lobby and missing items. Very disappointed in my experience tonight as it clearly shows this McDonalds is understaffed. If I could I’d rate zero stars for service and atmosphere.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2794 Commerce Drive?

McDonald's at 2794 Commerce Drive is open 24 hours a day, 7 days a week.

Does McDonald's offer delivery services and what are their delivery hours?

Yes, McDonald's offers delivery, including same-day and no-contact delivery, available 24/7.