Outback Steakhouse

4.2
3193 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Clive just east of I-80 and I-35 on University Ave in front of Bed, Bath & Beyond near by the Super 8 by Wyndham.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
10901 University Avenue, Clive, IA
50325, United States

Hours

Reviews

4.2
3,193 reviews
5 stars
1,912
4 stars
614
3 stars
287
2 stars
152
1 star
228

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality varied significantly, with some customers praising attentive staff while others reported slow service and lack of attention.

Food Consistency

Food quality was inconsistent, with several complaints about over-seasoning, undercooked steaks, and poor preparation of signature dishes.

Positive Experiences

Many customers enjoyed their meals and highlighted excellent service from specific staff members, indicating that positive experiences do occur.

Management Issues

Several reviews pointed to poor management practices, including lack of accountability and inadequate response to customer complaints.

Ambiance Concerns

Some customers noted issues with the restaurant's ambiance, including uncomfortable lighting and noise levels.
  • PG
    Patchouli Gomez
    1 day ago
    5.0
    Ribeye was cooked and seasoned to perfection. Waiter was friendly. The host, Josh, was magnificent. He was genuinely cheerful, conversational and efficient. I felt like he was an old friend! Before I left, he asked me how the food was and made sure I had a great experience. It was genuine interest and legit friendliness. Big shout out to him, he is perfect for that job!
  • WH
    Whitney Harrington
    4 days ago
    1.0
    Only gave a star just to do a review. But customer service unprofessional. A friend had an interview. The manager took the time to call and schedule got there and didn’t even have the decency to tell them they “weren’t hiring” although he reached out for the interview but instead sent the host out to tell them they weren’t hiring. Yet advertising they are hiring just not people of color. Have gone to other locations where it’s more diverse and received great service from food to dining from manager, servers, cooks, and host.
  • KH
    Katie Halligan
    Nov 11, 2025
    5.0
    Listen, I came with my veteran partner on Veteran’s day. I have worked in restaurants for more than half of my life as a server/bartender. I have never worked corporate on Veterans Day. Our server Kevin appeared nervous like maybe it was his first day on his own, but our service was never at any point bad. He was doing his best as was the rest of the staff at an understaffed restaurant where a board room full of middle to elder aged men who’ve never been in the weeds decided to give a free meal (which is great!) to veterans while also reaming overworked salary managers for their labor numbers. 10/10. Kevin was attentive and even through the clear stress holding it together. Our food came out relatively quickly and honestly better than I expected. I stan Kevin and the Alternative in Corporate Attire employee who sat us and complimented my Grannycore aesthetic.
  • SM
    sherrion Moore
    Nov 7, 2025
    1.0
    Faith was our server tonight & she was AMAZING!!! The food was not that good…we were there to celebrate my son’s birthday. Over all we had a good time amongst ourselves. Faith made it better…THANK YOU FAITH!!!
  • SJ
    Susan Jennings
    Oct 25, 2025
    1.0
    1-Star Review: Outback Steakhouse Absolutely unacceptable experience. I placed a DoorDash order, and Outback gave my food to someone else. Two different drivers came to pick it up, and the restaurant refused to take any ownership or remake the order. It took over two hours before they finally told the driver they weren’t going to replace my meal. No apology, no accountability, and no sense of customer service. Completely unprofessional. I’ll be taking my business elsewhere.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.