Outback Steakhouse

4.2
3208 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Clive just east of I-80 and I-35 on University Ave in front of Bed, Bath & Beyond near by the Super 8 by Wyndham.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
10901 University Avenue, Clive, IA
50325, United States

Hours

Reviews

4.2
3,208 reviews
5 stars
1,920
4 stars
615
3 stars
289
2 stars
155
1 star
229

What are people saying?

AI-generated from recent customer reviews

Service Quality

While some servers received praise for their attentiveness and friendliness, others were criticized for being inattentive or rude, leading to mixed experiences.

Food Quality

Many customers reported issues with the quality of food, particularly steaks being overcooked, undercooked, or poorly seasoned, with some meals described as disappointing.

Management Issues

Several reviews highlighted poor management responses to customer complaints, including lack of accountability and inadequate handling of service issues.

Overall Experience

Customers expressed a mix of satisfaction and disappointment, with some enjoying their meals while others vowed not to return due to poor service and food quality.
  • CG
    Cody Green
    Jan 3, 2026
    2.0
    Service was good, but most recent visits have had very poor quality steak. Steaks (ny strip, ribeye) have been stringy and lacking fat. So far I have only had this issue at this location but it could be anecdotal. Hope to see improvements.
  • MV
    Molly Vogt
    Jan 1, 2026
    3.0
    Very disappointing meal and service. My husband ordered a ribeye which was questionable if that was what he got. I ordered lobster. It was good but I had to ask 3 times for hot butter. Our waiter was not attentive and although it was early he just yawned and was bored. For the price of the food anymore we will find a better place. Pretty disappointing.
  • JT
    Jess Torres
    Dec 31, 2025
    1.0
    I called to inquire about a reservation for a party of 12 and spoke with the manager, who was extremely rude and dismissive. He immediately stated there was no room for us without any attempt to assist. This call was made for New Year’s Eve, and to make matters worse, the conversation was on speaker while we were traveling, which made the interaction even more embarrassing. We were visiting from California and were very disappointed by how unwelcoming and unprofessional the experience was. Being treated this way left a really bad impression, and I would not recommend this location. The Outback Steakhouse in Victorville, CA has never treated us like this.
  • AM
    alice munoz
    Dec 21, 2025
    2.0
    Our waiter Kevin first off. It was amazing, very friendly, nice guy. The food itself, not so great. The loaded cheese fries. We're so seasoned and salty, but we hadn't ate all day. So we were like, whatever it's fine. Then came the entrees, which took quite a while. I ordered prime rib when I got it.It had no au jus, i asked the food runner, oh Wait, there's no auju, and she just said, oh, we're out. I said, well, I don't, I want this then? And she said, well, I can get a manager which the manager came over there. No problem, don't want to be uh. W, downer, but it's not something I would eat.The prime room without everybody has their preferences.I wouldn't have ordered it if I would have known.They were out of the au jus - they said that was fine. They took the stake off my bill, which I didn't eat it. I didn't take it so that's fine. I ordered a piece of cake to go for later in the hotel for supper, but I could tell it was not the normal portion that you get because I've gotten cake to go at. Oh, back almost every single time and I could tell they just kind of gave me a shut up piece so to speak - my partner had the pasta with the shrimp and the chicken and the noodles were hard. I think that my food was taking a long time to get ready. And his must have been done and just sat there waiting. Because the noodles were very hard like you could tell. They sat before they brought it out, they weren't soft and creamy, and mixed in You could tell they had sat for a little bit i'm not sure but I think they said, well, waiting for mine to be done, because like I said there was a wait but The Star best part of the evening was the waiter Kevin. He was so apologetic, it was so uh, friendly, he actually cared. He apologized a 100 × 4 something that is not his fault. The kitchen should have told the waitstaff, you know what they were out of and yeah. Such a nice man. Totally give him props for making a not so great experience into better one ... Photo is of said cake, like I said, been a long time since I've ordered cake to go but I do remember that before it was a good sixe piece (enough for 2) they put it in a nice takeout container and they put some cinnamon on the plate, not crammed it into a tiny to go styrofoam container that cake. It's a 9.99 pice of cake - overall, the food was meh, but the service from Kevin and including the management that took care of my steak. Were great
  • SE
    Sherre Edmondson
    Dec 15, 2025
    1.0
    I had a meal at the Clive, IA location and just hoping to get a refund for this meal? I was so excited to get a blooming onion but after eating just a few I had to stop- they were so greasy! Then I had a side of the Caesar salad and after just a few bites I could not finish it. The dressing was so peppery and did not taste good. When I got the sirloin & grilled shrimp, the shrimp were on a piece of brown bread that looked terrible! The shrimp had no flavor, but the steak was good as was the sweet potato. The service was very good! I am just very disappointed with spending $46 for food that wasn't good. I know you probably don't do this, but could I get credit back on my credit card? I do not want a gift card as I will not be returning to this restaurant! I don't usually complain but I was really looking forward to this meal but was very unhappy with the food. I tried to find an email for your corporate office and couldn't find one anywhere on any websites for Outback Steakhouse. Thanks!

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.