Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,536 reviews
5 stars
443
4 stars
298
3 stars
276
2 stars
160
1 star
359
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and unhelpful staff, leading to a frustrating experience.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and floors, contributing to a negative dining atmosphere.
Food Quality
There were numerous complaints about food being cold, stale, or poorly prepared, with some items being inedible.
Staff Attitude
Several customers noted unfriendly or rude behavior from staff, particularly during order taking and service.
- JDJanet DennisDec 21, 20251.0Waited over 20 minutes for dine in order. At least three people were waiting on orders ahead of me and said they had been there over 20 minutes as well. Had to ask twice for a cup for soda that was included with my order. Person waiting for order after me was becoming with belligerent with employees because he had been waiting so long. I intended to have a quick bite to eat in the restaurant, but it wasn't quick and I took it to go when I finally did get it. The service/staffing here needs attention.
- YHYesterDave still happenedDec 20, 20252.0The service is inconsistent and lacking. I got food to celebrate my service dog's achievement faster than I did to get a cup to get something for me to fill myself.
- TETammie EwaldDec 10, 20255.0We go for bags of ice thru the drive thru!
- MMmullicrkDec 2, 20253.0Food was wrong, was given partial order. Had to go inside from drive through to correct. Has happened more than twice this month. May just be short term staff issue.
- PSPaul R. Scott Sr.Nov 20, 20253.0Drive up was stacked up but no one was inside
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 11400 Forest Ln, Clive, IA?
McDonald's at 11400 Forest Ln, Clive, IA operates daily from 5:00 AM to midnight (00:00).
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru service available from 5:00 AM to midnight every day.
What delivery options does McDonald's at this location provide?
This McDonald's offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
Can I order McDonald's food online or through a mobile app?
Yes, you can order online via https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on both iOS and Android.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have WiFi available?
Yes, free WiFi is available for customers at this McDonald's location.
Are there any nearby restaurants where I can choose different dining options?
Nearby dining options include KFC for chicken, Maid-Rite for diner-style meals, Bakers Square Restaurants for American cuisine, and Mi Mexico Restaurant for Mexican food.
Where can I find nearby entertainment or rental services while visiting McDonald's?
Redbox, offering video and game rentals, is located nearby if you're interested in entertainment options.
If I need banking or ATM services near McDonald's, where should I go?
Nearby banking services include Bankers Trust, U.S. Bank ATM, Community Choice Credit Union, and Susan Tinker at Community Choice for mortgage services.
What rewards or promotions does McDonald's offer to frequent customers?
McDonald's offers the MyMcDonald's Rewards program, where you can earn points towards free food.