Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,528 reviews
5 stars
441
4 stars
297
3 stars
274
2 stars
158
1 star
358
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and unfriendly staff, indicating a significant problem with service quality.
Cleanliness
Many reviews highlighted poor cleanliness, with dirty tables, floors, and overall unsanitary conditions being a common complaint.
Food Quality
Customers frequently mentioned cold, stale, or poorly prepared food, with several instances of incorrect orders and unsatisfactory meal quality.
Staff Attitude
Several reviews pointed out rude or unprofessional behavior from staff, particularly in handling orders and customer interactions.
Mixed Experiences
While some customers had positive experiences with friendly staff and good food, these were overshadowed by the majority of negative feedback.
- PSPaul R. Scott Sr.4 days ago3.0Drive up was stacked up but no one was inside
- NPNathan PetersNov 12, 20251.0Drive through. Didn’t include the bottom portion of the bun with my burger.
- ASAubrie SandersOct 22, 20251.0Horrible service. I watched them give my order to the car next to me, then tried giving me her order and they went back to fix it just to give me the complete wrong order again. Waited 20 minutes for absolutely nothing.
- CCChris ClevelandOct 20, 20255.0Clean Fast Friendly
- CFC FettyOct 15, 20252.0Cold, loud Christian music. Apparently they want to preach while you eat.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 11400 Forest Ln, Clive, IA?
McDonald's at 11400 Forest Ln, Clive, IA operates daily from 5:00 AM to midnight (00:00).
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru service available from 5:00 AM to midnight every day.
What delivery options does McDonald's at this location provide?
This McDonald's offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
Can I order McDonald's food online or through a mobile app?
Yes, you can order online via https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on both iOS and Android.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have WiFi available?
Yes, free WiFi is available for customers at this McDonald's location.
Are there any nearby restaurants where I can choose different dining options?
Nearby dining options include KFC for chicken, Maid-Rite for diner-style meals, Bakers Square Restaurants for American cuisine, and Mi Mexico Restaurant for Mexican food.
Where can I find nearby entertainment or rental services while visiting McDonald's?
Redbox, offering video and game rentals, is located nearby if you're interested in entertainment options.
If I need banking or ATM services near McDonald's, where should I go?
Nearby banking services include Bankers Trust, U.S. Bank ATM, Community Choice Credit Union, and Susan Tinker at Community Choice for mortgage services.
What rewards or promotions does McDonald's offer to frequent customers?
McDonald's offers the MyMcDonald's Rewards program, where you can earn points towards free food.