McDonald's

3.0
533 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
4520 First Ave NE, Cedar Rapids, IA
52402, United States

Hours

Reviews

3.0
533 reviews
5 stars
154
4 stars
77
3 stars
75
2 stars
47
1 star
180

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.

Service Speed

Many reviews highlighted excessively long wait times for both drive-thru and curbside orders, often exceeding 20 minutes.

Customer Service

Feedback indicated a lack of professionalism and poor attitudes among staff, with several customers experiencing rudeness and dismissive behavior.

Cleanliness

Several customers noted unsanitary conditions in the dining area and issues with food safety, including reports of mold on food.

Management Issues

Customers expressed concerns about ineffective management, including poor communication and lack of staff training.
  • DG
    dakota gaines
    6 days ago
    1.0
    Worst mcdonalds ever, all them employees need to find a new career cause this is by far the worst service ever. Waited 20 mintues and watched people walk in and out with there food several times for 2 cheeseburgers and a happy meal. By far the worst service fire all them
  • JO
    Jennavie Ochoa
    6 days ago
    1.0
    11/16/25 Probably the worst McDonalds dine in experience I’ve ever had 😅 All the tables were dirty, normally I could find one clean looking table but nope. Fountain Drink Area was out of ice of course and no reg Dr Pepper. The other sodas lowkey tasted a little flat even though there definitely looked like carbonation in it. Had to ask a couple of times for a rag to clean my table area while it seemed like no one wanted to do it. Honestly wished they just let me do it because it’s so awkward to have a paid worker to do when they literally complained about doing it in front of you 🤪 Also the bathrooms were horrid! Definitely went next door to the gas station to use a cleaner toilet area. Only 1 star for good chicken nuggets. Overall, don’t dine here if you could. They were not short staff at all, and was not busy at all inside or drive thru and still didn’t wanna clean a damn thing and when you did place an order you gonna wait like 15-20min. My child literally said I thought this was supposed to be fast food, not slow food 😅 Anyways rant over, dine in here with caution ⚠️
  • CO
    Caleb Oliver
    Nov 15, 2025
    1.0
    Today marks the second time that they took our money and let us sit at a window for almost 20 minutes while they took care of every other car behind us. We saw new people pull in, go around to the drive thru, pull through, and leave with their food. When we went in, the Manager took care of us and asked the crew “Did you all forget the lady at the window again?” I understand that things can get busy but this is the second time and based on the comment from the manager, this appears to be a trend for other customer aside from myself.
  • TM
    Tim Murphy
    Nov 11, 2025
    1.0
    I was told there’d be a free Veterans Day coffee had brown and sandwich, I got there and got told to check the app, nothing.
  • SM
    Sean Morgart
    Nov 4, 2025
    2.0
    The woman behind the counter couldn’t give me my change without getting a manager because she said she didn’t “study counting change”…it was 51-cents. The McFlurries are also pretty poorly made (Oreo all over the outside) and the ice cream machine was broken on my last two visits.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4520 First Ave NE, Cedar Rapids?

McDonald's is open 24/7 every day of the week, from 00:00 to 23:59.

Is drive-through available at this McDonald's location and what are its hours?

Yes, the drive-through is open 24/7 every day, from 00:00 to 23:59.