McDonald's

3.2
1057 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5200 Edgewood Rd NE, Cedar Rapids, IA
52411, United States

Hours

Reviews

3.2
1,057 reviews
5 stars
289
4 stars
202
3 stars
203
2 stars
131
1 star
232

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty restrooms and dining areas.

Customer Service

Feedback varied widely; some praised the staff for being friendly and efficient, while others reported rudeness and unprofessional behavior.

Food Quality

Many reviews indicated issues with food quality, including cold, stale, or improperly prepared items.

Order Accuracy

Numerous customers experienced problems with incorrect orders and missing items.

Drive-Thru Efficiency

The drive-thru service received mixed reviews, with some praising fast service while others noted long wait times.
  • NK
    Nicole Kelly
    4 days ago
    2.0
    Never get our order right and the frappé machine is literally always "not working right now". It's ridiculous. I get the same order every single time and they get it wrong every single time. 2 cheeseburgers with nothing on them but cheese and mac sauce. You think that'd be the easiest freaking order...instead of having to add ketchup, mustard, onions, and pickles? Nope! Gotta screw it up every single time. And you guys think you deserve a higher pay? Hilarious. My mac sauce and cheese does not need ketchup too.. it does not need one with mac sauce and cheese and one with the regular order.. this is NOT a hard order... it's ridiculous. And I want a damn frappé. We have to go in every single time to fix the order. Last time we had to send the sandwich back TWICE because the guy didnt listen to what we said about having to fix it. Staff seemed annoyed the second time with us. Not our fault you can't listen. By the time we got back to our vehicle, the rest of our order was cold.
  • SG
    Shannon Gaye
    Nov 9, 2025
    1.0
    Came here at 8pm 11/09/25. They had a hand written sign on the drive through speaker that it was cash only and can’t do doordashes or online orders. So after the staff was rude when I ordered not only did I have to wait over 10 minutes at the window but I thought my food would be fresh for the wait. Nope was cold and fries tasted stale. I saw 5 employees total and one male with his hair in 2 different hairstyles was outside dancing while there’s a line of cars. One of them had a playboy hat is this the new uniform?? Female with brown hair was outside smoking in her car then came back and was on her phone. Will not be coming back , this was my go to McDonald’s but not anymore.
  • CL
    Carlos Lorick
    Oct 25, 2025
    5.0
    The manager on staff on October 25, 2025 during during lunch time was amazing! I forgot to ask for his name but he was very attentive and accommodating, all while managing the chaos of consistently restaurant.
  • LM
    Lynette Morrison
    Oct 13, 2025
    2.0
    this resturant was so dirty . restrooms hadn't been cleaned in a long time. there was old food on the floors, toilets were disgusting. unfortunately i had to take my young granddaughter in them.
  • RS
    Rigoberto Salas
    Oct 11, 2025
    1.0
    McDonald’s Monopoly is currently running seems like all the item that have a peel sticker. Didn’t have a peel sticker. These people are taking the sticker for themselves.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Cedar Rapids location?

McDonald's Cedar Rapids is open daily from 5:00 AM. On weekdays and Sunday, it closes at midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

Does McDonald's offer drive-through service and what are its hours?

Yes, McDonald's offers drive-through service from 5:00 AM daily, closing by midnight Sunday through Thursday and extending until 1:00 AM on Friday and Saturday.