McDonald's

3.2
1065 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5200 Edgewood Rd NE, Cedar Rapids, IA
52411, United States

Hours

Reviews

3.2
1,065 reviews
5 stars
290
4 stars
202
3 stars
204
2 stars
131
1 star
238

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unhelpful staff, with many customers experiencing poor service and long wait times.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and restrooms.

Food Quality

Customers frequently complained about cold, stale, or poorly prepared food, with some expressing concerns about food safety.

Staffing Issues

Several reviews noted that the location is understaffed, contributing to slow service and operational problems.
  • BB
    Bradley Betters
    Dec 18, 2025
    1.0
    The ticket on my burger box says "NO AMERICAN CHEESE" yet there was cheese on it...pathetic
  • JJ
    John Johnson
    Dec 18, 2025
    3.0
    I love McDonald's quarter pounders and french fries. Unfortunately this time the fris were luke warm, bun was stale, and the hamburger patties were dry. It was eleven thirty in the morning so not sure what the problem was.
  • AE
    Anthony Erickson
    Dec 10, 2025
    1.0
    Have been stopping by here on my way to work. Checked the hours many times clearly says the open up at 5am. Only once so far in the close to a dozen times have I been able to be served food. Most of the time the staff still has the doors locked and or drive through menus off. Tried calling this morning to ask if they were open or not. Staff that answered was rude and hung up. Highly going to recommend going somewhere else
  • TD
    Trixy Dixy
    Dec 6, 2025
    1.0
    I placed an online order to try one of the Grinch meals, specifically the dill pickle fries. Upon arriving at the second window, we were not greeted and were rudely handed our food. When we got home, the fries were not cooked through, and my Big Mac was poorly made. To top it off, I received no dill pickle seasoning. We called the restaurant, but they told us there was nothing they could do. They could have at least informed us at the window that the fries were sold out, so we wouldn’t have been surprised when we got home and they tried to argue with us. This experience has made me stop coming to this location due to the rude treatment. I should have known better, but I was eager to try the fries, especially since it was snowing and the roads were too bad to drive to a location further out of my way for better customer service and better food.
  • AB
    Avery Boyles
    Dec 5, 2025
    1.0
    I don’t usually leave bad reviews, but Wednesday night we received very bad service at this McDonald’s. We had placed an order on the McDonald’s app but wanted to add two cups of water. We were told we could ask for them at the second window. Once we got to the second window, we asked the girl at the window. She said of course, then handed us our other drinks and food. She then rudely told us there was no way she’d be able to get our waters. We were kind of surprised and asked why. She said they were very backed up and there was no way she should be able to get them and slammed the window shut. I also got food poisoning from the food. Definitely never coming here again!!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Cedar Rapids location?

McDonald's Cedar Rapids is open daily from 5:00 AM. On weekdays and Sunday, it closes at midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

Does McDonald's offer drive-through service and what are its hours?

Yes, McDonald's offers drive-through service from 5:00 AM daily, closing by midnight Sunday through Thursday and extending until 1:00 AM on Friday and Saturday.