Pita Pit

4.1
256 reviews

About

Sandwich RestaurantCatererFast Food RestaurantMediterranean Restaurant

Details

  • Dine-inNot available
  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pita Pit
1700 West 1st St., Cedar Falls, IA
50613, United States

Hours

Reviews

4.1
256 reviews
5 stars
135
4 stars
60
3 stars
27
2 stars
16
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.

Food Quality

Many customers enjoy the food, highlighting its freshness and flavor, though some mention inconsistencies in taste and portion sizes.

Pricing

Several reviews indicate that customers find the prices to be high relative to portion sizes and overall value.

Cleanliness

There are concerns about cleanliness and hygiene practices, with some reports of unsanitary conditions and unprofessional staff behavior.

Menu Options

Customers appreciate the variety of menu options but express disappointment over recent changes that limit customization and remove popular items.
  • MM
    matthew mortimer
    Nov 6, 2025
    1.0
    Cutting back on the portions a drastic amount as a business, and the service here is a toss up. They can be either really nice and friendly or really mean and unwilling to help. I’ve walked in before forty five minutes before close and had the worker just shut the lights off to the lobby and refuse to come out of the back room. If you’re closing early that’s fine, but at least come let me know that instead of just turning off the lights and hiding from me.
  • PJ
    Priscilla Jagger
    Oct 20, 2025
    1.0
    I didn’t receive my pita and hummus via door dash, called back and said I wanted one for free for compensation, for forgetting the first, they agreed. Didn’t get any before they closed…the workers were unprofessional and sounded like they were about 12 years old…Apparently, have to go through door dash to get any refund!
  • EE
    Emily Eaves
    Oct 3, 2025
    5.0
    Tried Pita Pit for the first time ever, and now I am obsessed! I am a really picky eater so it’s hard for me to change up what I eat. But there are so many options and actually some flavor! Will definitely be coming back!
  • JH
    Jason Hartley
    Sep 29, 2025
    3.0
    It was like Subway except in a pita. Hard to mess that up. They did a great job and it was pretty tasty.
  • LJ
    Laura Johnson
    Sep 5, 2025
    1.0
    Customer service was absolutely terrible. I went in to grab a pita at 2pm on a weekday. I was the only customer there. Two young men were behind the counter. I assume they worked there but wouldn’t have known by their attire as they were both wearing sagging sweatpants and hoodie sweatshirts (with nothing that said Pita Pit). Neither of them acknowledged me at all. Eventually one of them walked super slowly over to the register where I was standing but he did not say a word to me nor even look at me. I stood there for 20 seconds or so, wondering if he would ever look at me and ask me what I’d like to order. He didn’t, so I asked if he was ready to take my order and he nodded. I ordered my pita and he asked, “what?” He didn’t hear my order because he had an earbud in one of his ears. The other worker had one in as well. I cannot believe how completely unprofessional and rude that is and how that could ever be acceptable in the food service industry. Honestly appalled as this is the worst customer service I’ve experienced in a long time, or maybe ever. Won’t be going back for a long while.

Frequently Asked Questions About Pita Pit

What are the operating hours of Pita Pit in Cedar Falls?

Pita Pit in Cedar Falls is open every day from 11:00 AM to 8:00 PM.

Can I order Pita Pit food online for pickup?

Yes, you can order from Pita Pit Cedar Falls online at https://order.pitapitusa.com/menu/cedar-falls for pickup.