Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported poor service, including rude staff, long wait times, and frequent order mistakes.
Food Temperature
Many reviews mentioned receiving cold or stale food, with several customers expressing dissatisfaction with the quality of their meals.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty dining areas and unsanitary conditions in the kitchen.
Order Accuracy
Numerous customers experienced issues with incorrect orders, including missing items and wrong food being served.
BB
Blake
5 days ago
1.0
Waited 15 minutes for a burger and vanilla cone and finally left without the cone. They had everyone in drive thru pull ahead. It was awful.
XP
Xander Putney
Dec 8, 2025
1.0
Nothing but bad experiences here. We've gone here a couple times since its close by. Every single time, something is wrong with our order. This time our fries were half full and cold. The mcchicken had 2 shreds of lettuce on it. Never eating here again
JA
Jayme Anne
Dec 4, 2025
1.0
This location is disgusting. Lobby and kitchen are gross. The employees are beyond rude. Their extremely slow. (If you have time to wait for your order and when you get said order its still cold or wrong this is the place to go.)
And when ordering thru door dash they never get your order correct! Half full fries, no sauces, burgers made completely wrong of how you order it. And then when you call about your order the 'manager' gets rude and tells you to call doordash to get a refund!? How about you tell your employees to do their job correctly? Doordash doesn't have anything to do with making our order!? Then I get hung up on!
I will never go to this location again.
McDonald's on 1st st needs to step their game up. Because you guys suck at customer service!
WL
William Lockard
Dec 2, 2025
1.0
The service takes so long when ordering inside. I have not come here and not have had my order screwed up.The food is always cold when eating inside. The service is the worse part they are always rude and never come up to the counter to take my order.
RG
Rosie Guerrero
Dec 2, 2025
1.0
I've been in the drive thru line for the last 1/2 hour and I'm not even joking. I'm sitting here watching car after car being sent to the drive thru reserved parking to wait even longer for their order. If it wasn't a mobile order that was already placed and supposedly being prepared, I'd follow the other cars out that realized fast food at this location does not exist. If you're trying to come in for a quick meal, this not the place to stop at. Food was not worth the 40 minute wait I endured. Oh and to top it off, when I did get my food from the manager it was cold and a sorry for the wait.