McDonald's

3.5
957 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
610 W 1st St, Cedar Falls, IA
50613, United States

Hours

Reviews

3.5
957 reviews
5 stars
325
4 stars
203
3 stars
204
2 stars
80
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, both in the drive-thru and inside the restaurant, with many experiences involving long wait times for food.

Order Accuracy

There were numerous complaints about incorrect orders, missing items, and cold food, indicating a significant issue with order accuracy.

Staff Attitude

Feedback highlighted a mix of positive and negative staff interactions, with some customers praising friendly service while others reported rudeness and unprofessional behavior.

Cleanliness

While some customers noted cleanliness in certain areas, others pointed out dirty tables and restrooms, suggesting inconsistency in maintenance.

Food Quality

The quality of food was often criticized, with reports of cold, stale, or improperly prepared items, leading to dissatisfaction among customers.
  • BE
    Belen Espino
    3 days ago
    1.0
    I asked for slivered onion I can clearly see every supervisor in there and I have dehyd onions . While the floor is struggling at that.
  • SB
    Stacey Brown
    Nov 12, 2025
    1.0
    I wish I could give zero stars, cashier through the window was extremely rude and even snatched my sisters card from her hand.
  • JU
    Jacqueline Underwood
    Oct 26, 2025
    1.0
    I’ve been coming to this McDonalds for several years and can’t get over how incredibly slow their service is in the last few years. AND it makes no difference if you order through the drive thru or go inside. Both are equally as slow. I am extremely disappointed in their service. I have opted to drive further to the other McDonald’s on Main Street because their service is like night and day. Today in the drive thru. 2 cars ahead of me, was pulled up to wait for my food when no other cars were behind me and 7 minutes later, got cold food and no drinks that were ordered so I still had to go inside to get them. Didn’t want to wait another 7 minutes to get those. I try to give them a chance about every other month but this is getting ridiculous. I’ve given them the benefit of doubt, but I’m done with this McDonald’s.
  • GP
    Garet Pahlkotter
    Oct 23, 2025
    2.0
    Ordered food a few times over the past few months and its usually cold, has sat under the warmer too long and is now rock hard or your fries only have half of what should be there. There has been some good meals as well but its really 50/50. Just go to a different one. This one is not worth the risk with how pricey they have become.
  • NC
    NIcoll Carson
    Oct 19, 2025
    1.0
    Went thru the drive thru at 1:30pm to get my grandson a burger & fries. I paid and then sat for forever waiting on the food. They tried to give me a melted frozen coke and got pissy when I asked for one that wasnt melted. There was not a lot of ppl here but we didnt get our food for 30 min. How does it take 30 min for a reg cheeseburger and a small fry?? This will def be the last time I will come to this location.

Frequently Asked Questions About McDonald's

What are the regular dining hours of McDonald's at 610 W 1st St, Cedar Falls?

McDonald's is open for regular dining every day from 5:00 AM to 11:00 PM.

What time does the McDonald's drive-thru open and close?

The drive-thru is open daily from 5:00 AM to 1:00 AM, providing extended service hours.