McDonald's

3.6
1036 reviews
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Business Details

2515 Main St, Cedar Falls, IA
50613, United States
(319) 266-6330
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2515 Main St, Cedar Falls, IA
50613, United States

Hours

Reviews

3.6
1,036 reviews
5 stars
383
4 stars
250
3 stars
165
2 stars
81
1 star
157

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many reviews highlighted consistently rude and unhelpful staff, with several customers expressing dissatisfaction with management's handling of complaints.

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food, leading to frustration.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty dining areas and issues with food quality.

Speed of Service

Customers frequently complained about slow service, particularly during late-night hours, with long wait times reported.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and excellent service.
  • KE
    Kinsey Engel
    Jan 4, 2026
    1.0
    took 15 mins to get one drink
  • AR
    Alexander Rouse
    Dec 26, 2025
    1.0
    First the costumer service is terrible all employees are miserable from what I assume is the terrible management. On top of this if there is an issue with your food they will not help, my hot fudge Sundae came out half full and they did nothing to help me. Also the managers are constantly rude acting like they are Jesus reincarnated when they go against their no 100$ bill rule and take one from an old man because they don’t know how to figure out what’s a counterfeit bill. They yell at people for no reason all the time and for all of this you would think they could get at least half decent McDonald’s food… Wrong. Service takes forever and the food is always cold or there is a wrong order. Overall this McDonald’s has been here since I was little and they constantly ruin it (such as removing the soda machine). So too the owner if you don’t want this location to constantly known as the crap McDonald’s. So dear owner if you have any hope to turn it around fire management and focus on making the customer happy, stop trying to scam us and give us a good McDonald’s.
  • TM
    tj mahoney
    Dec 6, 2025
    1.0
    Ordered 2 10 piece nuggets one got 10 the other got 6 and all workers were rude
  • CC
    Courtney
    Nov 29, 2025
    1.0
    This place needs to fire and hire! I understand they do not get payed much, but geez the least you could be is kind to your costumers.
  • AS
    Amb Smith
    Nov 14, 2025
    1.0
    I wish I could get ahold of this store’s manager bcus I witnessed a manager jus belittling this lady! It was very gross and unprofessional as hell! Did it in front of his staff and customers!
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2515 Main St, Cedar Falls?

McDonald's at 2515 Main St, Cedar Falls is open 24/7, every day of the week, including all holidays.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 2515 Main St offers drive-thru service 24/7.