McDonald's

3.3
968 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
912 W Highway 30 St, Carroll, IA
51401, United States

Hours

Reviews

3.3
968 reviews
5 stars
278
4 stars
214
3 stars
187
2 stars
88
1 star
201

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported cold, undercooked, or incorrect food items, leading to dissatisfaction.

Service Speed

Many reviews highlighted long wait times, often exceeding 20 minutes, with orders frequently being incorrect or incomplete.

Staff Attitude

Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.

Inconsistency

Customers noted that experiences varied widely, with some visits resulting in good service and food, while others were disappointing.
  • SM
    Shelagh Masingale
    6 days ago
    1.0
    I got food there yesterday. 2 kids meal. And two big Mac's one with a coke and one with a frappe. I got the coke and all the food. They forgot to make my frappe so I pulled up into the drive thru waiting spot. Sat there for another 20 min's for my frappe before going inside. They hadn't even started it. They totally forgot my frappe. And by the time I did get it, it looked like shit. Wasn't made right and they didn't even try to make it look good.
  • TM
    Tiffany Matney
    Oct 24, 2025
    1.0
    I got a big mac meal tonight and I had to wait ten minutes for them to make my food “fresh.” I ordered in the drive through. But it was the worst big mac meal I have ever gotten. I took one bite and threw it away it tasted like rotten.
  • AT
    Austin Tiefenthaler
    Oct 12, 2025
    2.0
    12 minutes for 2 kids meals and one double cheese burger and a warm coke. Only reason they got 2 stars is because I got 2 sandwiches for free
  • LM
    Luis Mendoza
    Oct 8, 2025
    2.0
    Place is great,food is good, only problem every time I order some fries they are never all the way full! I think if I pay for a large fries I shouldn't be having the same amount as the small one, we should get what we pay for!!
  • SB
    S Bellz
    Sep 24, 2025
    1.0
    Do yourself a favor and never order online from this location! Incompetence!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Carroll, IA?

The store is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to 4:00 AM on Friday, open 24 hours on Saturday, and from 4:00 AM to 11:00 PM on Sunday.

When is the drive-thru service available at this McDonald's location?

Drive-thru is open 5:00 AM to 11:00 PM Monday to Thursday, 5:00 AM to 4:00 AM on Friday, 24 hours on Saturday, and 4:00 AM to 11:00 PM on Sunday.