McDonald's

3.0
1058 reviews
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Business Details

401 N Ankeny Blvd, Ankeny, IA
50023, United States
(515) 964-5001
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
401 N Ankeny Blvd, Ankeny, IA
50023, United States

Hours

Reviews

3.0
1,058 reviews
5 stars
271
4 stars
200
3 stars
183
2 stars
104
1 star
300

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers feeling like an inconvenience.

Order Accuracy

A significant number of customers reported incorrect orders and missing items, leading to dissatisfaction.

Speed of Service

Many customers experienced long wait times, with some waiting over 30 minutes for their food.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about stale fries and incorrect toppings.

Overall Experience

The overall sentiment is negative, with many customers expressing frustration and stating they would not return.
  • DE
    Dan Evans
    2 days ago
    4.0
    I visit those places quite a bit to grab beverages and occasional snacks throughout the day. Using their mobile app eases and quickens the visit for both drive-thru and walk-in visitors.
  • SS
    Steven Singh
    6 days ago
    5.0
    Sully was amazing, his service was impeccable definitely will be coming back
  • AB
    Amber Brown
    Dec 28, 2025
    1.0
    Rude, and felt like I was an inconvenience. I came here when they opened for breakfast and the lady who took my order told me she’d have my total at the window. When I pulled up she didn’t even greet me just held her arm out for my payment. Not a hello or thank you or even the total for that matter.. Not a word. Just closed the window. Then when I got to the pick up window she handed me my Diet Coke which I could tell was so watered down it looked like iced tea. It tasted awful. No carbonation or flavor. I threw it out when I got home. She told me to pull up to the drive thru pick up area where I waited 10 mins for hashbrowns. Mind you, I was the only one there. When she brought me my food she just handed it to me. Not a word. Not a thanks for waiting..nothing. I don’t know but customer service goes a long way. I get that it’s early and some people aren’t morning people but to be so rude is unacceptable. Won’t be back.
  • BL
    Brynn Lizzy
    Dec 24, 2025
    2.0
    First when we ordered through drive through it took very long to take our order, the menu wasn’t even on the screen plus we had to repeat what we said many times, and our food we ordered was on the other ordering screen. Then when I got the windows they asked if we were 3 different peoples orders and after we got our food they messed up what I wanted in my cheeseburger and didn’t fill up the fries very much. Overall I do not recommend this location.
  • AA
    Abby
    Dec 23, 2025
    1.0
    It’s not hard to do your job Jesus Christ
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Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 401 N Ankeny Blvd?

Delivery is available daily from 5:00 AM to 10:00 PM.

When is the drive-thru open at McDonald's on Ankeny Blvd?

The drive-thru is open every day from 5:00 AM until midnight (12:00 AM).