McDonald's

3.0
1045 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
401 N Ankeny Blvd, Ankeny, IA
50023, United States

Hours

Reviews

3.0
1,045 reviews
5 stars
267
4 stars
199
3 stars
181
2 stars
104
1 star
294

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or poorly prepared food, with complaints about stale items and incorrect toppings.

Customer Experience

Several customers expressed frustration with the overall experience, citing lack of attention from staff and feeling ignored during their visits.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, missing items, and failure to follow special requests.

Management Issues

Customers noted poor management practices, including staff arguing and lack of support for employees, leading to a chaotic environment.
  • RA
    Rose Ann Alzaga
    Nov 13, 2025
    5.0
    The service is usually fast and gets our order correct most of the time.
  • NP
    naujwa porter
    Nov 6, 2025
    1.0
    The older lady at the drink window is disrespectful and rude I truly hope you gets can figure that out because the eye rolling isn't necessary i didn't say anything to her she just has an attitude needs to be gone
  • JJ
    Jami Johnson
    Oct 27, 2025
    2.0
    We have been there twice in the last 2 weeks and no Monopoly pieces on items that we purposely ordered for the tabs. Today the food we ordered at the mobile parking spot was cold!! This used to be our McDonald's go to but it has significantly gone down hill!! Give us our Monopoly tabs!!!!!
  • MM
    micjakes1
    Oct 22, 2025
    1.0
    Wednesday October 22nd. Ordered a soda. The red haired lady that took my money was very nice. Skinny little guy at the window was very rude. I said hi, he didn't answer. The drinks came with no lids. He threw the straw at me. Awful.
  • AS
    Andre Scott
    Oct 17, 2025
    1.0
    Asked for fresh food and this is what i received.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 401 N Ankeny Blvd?

Delivery is available daily from 5:00 AM to 10:00 PM.

When is the drive-thru open at McDonald's on Ankeny Blvd?

The drive-thru is open every day from 5:00 AM until midnight (12:00 AM).