McDonald's

3.8
922 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
94-795 Lumiaina St, Waipahu, HI
96797, United States

Hours

Reviews

3.8
922 reviews
5 stars
374
4 stars
255
3 stars
151
2 stars
46
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported rude staff, slow service, and incorrect orders, particularly at the drive-thru.

Cleanliness

Several reviews highlighted the cleanliness of the restaurant, with many customers appreciating the tidy environment.

Order Accuracy

Frequent complaints about missing items and incorrect orders, especially regarding sauces and drinks.

Busy Location

The restaurant is often busy, leading to long wait times and confusion during peak hours.

Positive Experiences

Despite the issues, some customers praised the friendly service and good food quality.
  • RR
    Ron
    Oct 29, 2025
    1.0
    I ordered a meal, but the guy at the drive-thru made a mistake. He was trying his best to fix it and serve the customer right, but the manager was being lazy as hell—trying to cut corners instead of communicating properly with the second window. The lady at the second window was rude too and even charged me for a hashbrown alone.
  • JC
    J C
    Oct 18, 2025
    1.0
    The drive thru order person was rude rushing us, and we werent even taking long to order. Then after we paid, they said they ran out of sweer sour dipping sauce. We literally ordered 4 meals of chicken nuggets with all sweet sour sauce. I wish they would have told us before we paid, we wouldve gone to a different location. Please verify with them if they have sauces available before paying.
  • MH
    Marianne Hampton
    Sep 19, 2025
    5.0
    Very clean, nice service
  • JM
    Jr Madelo
    Aug 25, 2025
    5.0
    Overall great place for family and friends a bit busy but very clean and nice
  • HG
    Hupfer, Arianne Garcia
    Aug 15, 2025
    1.0
    Bad experience at this McDonald’s location! Manager is not friendly at all as if he’s not happy working there! Then I asked for a specific sauce and still yet gave me the wrong sauce, he even yelled sweet and sour sauce, I had to go down to have it changed!! I went at 8/14 at 11:33pm, order number 1539. I was ordering at drive thru but the cashier couldn’t hear me so he told me to drive forward then he didn’t even try to fix my order! Worst mcdonald’s ever!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Waipahu, HI?

McDonald's in Waipahu, HI is open 24 hours a day, seven days a week, from 00:00 to 23:59 daily.

Does this McDonald's location offer delivery services?

Yes, McDonald's in Waipahu offers delivery services including same day delivery and no-contact delivery.