Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
835 reviews
5 stars
367
4 stars
188
3 stars
161
2 stars
45
1 star
74
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Multiple customers reported receiving incorrect orders, leading to frustration and disappointment.
Customer Service
Service quality varied significantly; some staff provided excellent service, while others were rude and unhelpful.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty tables and unsanitary conditions.
Operational Issues
Customers experienced issues with the drive-thru being closed during posted hours and problems with the ice cream machine being out of order.
Food Quality
While some customers enjoyed the food, others noted inconsistencies in freshness and quality.
- VMVeronica MendozaNov 9, 20251.0definitely the worst mcdonald’s drive thru experience i’ve ever had. placed a mobile order for pickup but the girl at the drive thru insisted that we must’ve placed it at the wrong location since it wasn’t showing up on her end and she “couldn’t do anything about it.” after we confirmed that it was the correct location, she asked us to place another mobile order and we went back and forth several times before we just asked to place the order through her. wait was long which i don’t usually mind, but when we finally got to the window they somehow found our original mobile order(?) and also wanted us to pay for the new order. we had to explain multiple times what happened/why we had two orders and that we only wanted one. the women at the window continued to argue with us and didn’t seem to understand that we only placed another order because that’s what was asked of us. at the end of the day, things happen and systems glitch. i get it. but the lack of customer service/resolution at this location is absolutely ridiculous.
- DMDoua MouaOct 27, 20255.0Good breakfast place. The big breakfast plate was customized to a local taste. Also, the iced tea was mango instead of plain black tea. No sweet tea unless you add your own sugar. Food tasted great.
- HTHouston TaylorOct 24, 20251.0Been here multiple times and I have no idea why I keep giving this place a chance. Save the trip and just got to the one in the Walmart. Multiple times have I left this place with either the incorrect order or something I didn’t even ask for. I ordered two double quarter pounder meals tonight and I came home tonight and each only had one patty each… I tried to give them a call twice but of course no answer.
- KAK ArakawaOct 18, 20251.0I asked the workers for help with the kiosk and they said they were too busy even though there were only 2 others in line
- TUTravis UemuraSep 28, 20255.0Great service!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Pearl City, HI?
McDonald's in Pearl City, HI is open 24 hours a day, 7 days a week, including delivery and drive-thru services.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers drive-thru service 24/7.
Is delivery available from this McDonald's restaurant?
Yes, delivery is available 24/7 with options including same-day delivery and no-contact delivery through their McDonald’s App or online ordering links.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 1110 Kuala St, Pearl City, HI 96782, USA.
Does this McDonald's offer WiFi and mobile ordering services?
Yes, this McDonald's offers WiFi, mobile ordering, mobile offers, McDelivery, drive-thru, and gift cards.
Are there any nearby dining options if I want to explore other restaurants after visiting McDonald's?
Yes, nearby dining options include Oh My Grill (a diner), La Tour Cafe (French restaurant), L&L Drive Inn (Hawaiian barbecue), Panda Express (Chinese fast food), and Daiichi Ramen Pearl City (Japanese restaurant).
What local shopping centers can I visit near this McDonald's?
The Pearl City Shops and Pearl City Shops shopping centers are nearby, providing various retail options in the area.
Are there any nearby coffee shops for a beverage before or after my meal?
Yes, nearby coffee shops include Starbucks, Dunkin', and S7 Icy Bubble—great places to enjoy coffee, bubble tea, or smoothies.
If I am in the area for services besides dining, what other nearby amenities are available?
Nearby amenities include Western Union for money transfer services, Lock Up Self Storage for storage needs, Sprint Store for mobile phone accessories, and beauty salons like simply.lavish and Pearl Nails and Salon.