McDonald's

3.8
658 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1065 Waimano Home Rd, Pearl City, HI
96782, United States

Hours

Reviews

3.8
658 reviews
5 stars
269
4 stars
165
3 stars
113
2 stars
41
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, especially in the drive-thru, with some waiting over 20 minutes for simple orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Attitude

Feedback on staff behavior was mixed; while some customers praised friendly service, others reported rudeness and lack of assistance.

Food Quality

The quality of food received varied, with some customers noting fresh and well-prepared items, while others complained about cold or poorly made food.

Facility Conditions

Several reviews mentioned cleanliness issues, particularly in the bathrooms, and concerns about the overall dining environment.
  • MY
    Mike Yates
    Nov 11, 2025
    1.0
    I sitting here waiting for my order for breakfast ordered 45 minutes ago. There rude and just want to ignore me. I live right across the street and I can’t even get any customer service. I’m not the type to complain but come on. Is this a joke?
  • MA
    Marcus Aurelius
    Nov 4, 2025
    4.0
    A well maintained McDonald's featuring order yourself kiosks like all the rest of the modern remodeled ,reimagined restraunts of the future. A 24/7 drive thru is available lobby closes at midnight. There is also table service available & the workers are pleasant & hard working. Indoor & outdoor seating is available.
  • MW
    Marcus Wiggins
    Nov 1, 2025
    3.0
    As with all McDonald's locations , humans are being replaced by order yourself kiosks. Gone is the senior coffee discount replaced with $1.78 ANY size coffee or drink. Gone is the FREE refills policy. Food & drink discounts can be had if you have the McDonald's app. As with most fast food restaurants SPEED of service is the ultimate goal. Welcome to the future me
  • AV
    Annie Vu
    Oct 31, 2025
    1.0
    They always give me the wrong order or missing items whenever I go to this location. I understand that this location is always busy but It happened to me for the 4th time again today. Wasting my time and money.
  • RS
    Ryan Schonewolf
    Oct 16, 2025
    1.0
    It seems like no what time you come and no matter how busy it is they never have food ready. Everytime I come here I can order a single McChicken and I'm told to park on the side and wait for like 20 mins. I don't understand only McDonald's like that.

Frequently Asked Questions About McDonald's

What are the operating hours for the McDonald's at 1065 Waimano Home Rd, Pearl City?

This McDonald's is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's location offer delivery services?

Yes, McDonald's at this location offers delivery, same-day delivery, and no-contact delivery services.