McDonald's

3.8
660 reviews
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Business Details

1065 Waimano Home Rd, Pearl City, HI
96782, United States
(808) 583-1404
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1065 Waimano Home Rd, Pearl City, HI
96782, United States

Hours

Reviews

3.8
660 reviews
5 stars
271
4 stars
165
3 stars
113
2 stars
39
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Staff Attitude

Feedback varied on staff friendliness, with some praising pleasant employees while others reported rudeness and poor customer service.

Cleanliness

Several customers noted unsanitary conditions, particularly in the restrooms, which detracted from their overall experience.

Food Quality

While some customers enjoyed the food quality, others reported receiving cold or improperly prepared items.
  • BM
    Bradley Moberg
    Dec 25, 2025
    1.0
    Hire an entire new team. Waited 20 minutes to order. Sat at the window for 13 minutes before we could even pay, then got told to go park on the side where 9 cars were waiting already. This is not a fluke, this is every visit.
  • MP
    Micki Puntigam
    Dec 24, 2025
    1.0
    Worst McDonald's on the island! Only been here 2x and both times I waited a ridiculously long time. 2 ice cream cones, a cookie and a fountain drink, literally had me waiting for over 20 minutes!
  • MT
    Maria T.
    Dec 17, 2025
    1.0
    . > This place needs new management. The employees can’t handle everything by themselves. During my last visit, an employee took my order and left it open. I paid, but she never returned to finish my order or give me my change when she came back. She didn’t apologize, and after waiting 10 minutes in line, it didn’t feel like the employee’s fault—it was poor restaurant management.
  • MY
    Mike Yates
    Nov 11, 2025
    1.0
    I sitting here waiting for my order for breakfast ordered 45 minutes ago. There rude and just want to ignore me. I live right across the street and I can’t even get any customer service. I’m not the type to complain but come on. Is this a joke?
  • MA
    Marcus Aurelius
    Nov 4, 2025
    4.0
    A well maintained McDonald's featuring order yourself kiosks like all the rest of the modern remodeled ,reimagined restraunts of the future. A 24/7 drive thru is available lobby closes at midnight. There is also table service available & the workers are pleasant & hard working. Indoor & outdoor seating is available.
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Frequently Asked Questions About McDonald's

What are the operating hours for the McDonald's at 1065 Waimano Home Rd, Pearl City?

This McDonald's is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's location offer delivery services?

Yes, McDonald's at this location offers delivery, same-day delivery, and no-contact delivery services.