McDonald's

3.5
196 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15-2714 Pahoa Village Rd, Pahoa, HI
96778, United States

Hours

Reviews

3.5
196 reviews
5 stars
83
4 stars
28
3 stars
26
2 stars
17
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and poor customer service experiences.

Cleanliness

The restaurant is noted for its cleanliness, with some customers praising the well-maintained environment.

Food Quality

Mixed reviews on food quality; some enjoyed hot and fresh items, while others received lukewarm or poorly prepared meals.

Staff Friendliness

Several reviews highlighted the friendly and helpful nature of the staff, particularly in the drive-thru.

Restroom Accessibility

Customers expressed frustration over restrooms being unavailable for public use, despite staff access.
  • KK
    Kona Kevin
    Oct 27, 2025
    1.0
    I got breakfast via app in drive-thru, they asked me to wait in spot one. I waited 25 minutes, then the worker came out and gave my food to another car. The other car started driving away opening my food wrappers. They stopped and gave my food back to the worker who then just handed it to me. I said I don't want opened food. He walked in the door, walked right back out (as I watched him), handed me the same food said I'm so sorry and walked away. This is absolutely disgusting that they try to makee eat food opened and handled by people in another car. Absolutely disgusting.
  • BK
    b kirk
    Oct 24, 2025
    1.0
    They wouldn't let me use the restroom. They said it's only for employees.
  • PL
    Phrog Lord
    Oct 24, 2025
    5.0
    Sometimes the red shoes demon grasps your entrails by the stomach and demands a sacrifice. That sacrifice is invariably your health. I found myself drawn to the McAlter myself just recently and while my heart was clogged with nostalgia at the smells of hot fries and what looks like sizzling beef, my wallet experienced no such relief. Interestingly, the food was less greasy than I remember from my childhood. Everything arrived hot and fresh with minimal delay. The few veggies trimming my sandwich seemed crisp and fresh. The waxy American cheese imparted it's mild flavor and generally all was a I remembered. My craving satisfied, the demon relinquished his grasp upon me and remanded his fuzzy red hair and shiny yellow onesie to the ether from which he sprang. I was impressed by the cold hard efficiency of the kiosk that has replaced the front desk. No longer are the employees distracted by unnecessary interaction with customers. Instead, they can put their heads down and really focus on frying frozen pies and slinging salt at steaming piles of fries as of trying to cast out their own demons. While I can't in good conscience recommend the place in the framing of any health conscious rhetoric, I also can't say that I won't go back. Perhaps it is a curse, or the allure of a grim purple smile cast from the shadows behind the bench seating, but something always brings me back...
  • SS
    Steve Smith
    Oct 19, 2025
    5.0
    Friendly staff
  • AA
    Alyssa
    Oct 9, 2025
    1.0
    Literally the whole order was wrong. Avoid at all costs.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Pahoa?

McDonald's in Pahoa is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.

Does this McDonald's location offer drive-through service and what are its hours?

Yes, the McDonald's Pahoa location offers drive-through service daily from 5:00 AM to 11:00 PM Monday to Thursday and Sunday, and until midnight on Friday and Saturday.