Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,034 reviews
5 stars
404
4 stars
259
3 stars
205
2 stars
68
1 star
98
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and unenthusiastic staff.
Food Quality
While some enjoyed the food, there were complaints about cold items, incorrect preparation, and missing ingredients.
Cleanliness
The location was noted for being clean, although some customers mentioned tables not being cleaned off.
Local Menu
Customers appreciated the unique Hawaiian menu items, such as the spam platter and fried apple pies.
Customer Experience
Mixed reviews on customer service, with some praising friendly staff while others reported rudeness and lack of assistance.
- ATAlissa Tanaka2 days ago5.0Love the deep fried haupia pies!
- GGGideonNov 17, 20251.0Orders on app then it got cancelled and when I showed my order to the worker they got it wrong and when I went outside and realized they got it wrong I tried to go back in and both doors were locked. It was not after hours either. I couldn’t go inside to order more food so I just had to leave
- MMmikeOct 29, 20255.0Only Hawaiian McDonald’s I’ve been to that only had apple pies. I was sad
- JWJack WileyOct 27, 20251.0The drive through line stretches Into traffic causing chaos due to the slow service in there evidently. What a joke!
- JRJake RibichSep 26, 20251.0No Aloha love here... Shocked at the horrible service! I ordered some food an an OREO McFlurry. Don't get an oreo McFlurry here! Almost the entire McFlurry was solid plain vanilla icecream other than a sprinkle of oreo dust on the top. Normally I wouldn't care but I was oddly craving oreos! And happened to be driving by good Ole McDonalds. So no big deal, I nicely went up with a smile on my face and said there were no oreos in the McFlurry, showed them the plain white icecream and asked them to just throw some on top so I could stir them in myself and they had to get their manager. Then the manager asked the staff if they put the correct amount of oreos in and they sheepishly said yes so the manager turned to me and said nope, we won't give you any more. You have to pay more if you want more oreos... More oreos? It was literally plain white icecream, Ha ha. I was pretty shocked and bummed of course. Such a simple fix to make a customer happy. Oh the world we live in these days.... and a rare occurrence of the exact opposite of the Aloha vibe I've always experienced living here. Well, on to the rest of this beautiful day. Sorry for the review but shame on you ya happiness stealing McDonalds manager🙄 The front desk kid taking orders was super nice. So not all bad, just poor leadership. Mahalo🤙🏼
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 3-3113 Kuhio Hwy, Lihue?
McDonald's is open daily from 7:00 AM to 11:00 PM.
What are the operating hours for McDonald's drive-thru at this location?
The drive-thru is open daily from 5:00 AM until midnight.
Does McDonald's offer delivery services and what are the delivery hours?
Yes, McDonald's offers delivery including same-day and no-contact delivery from 7:00 AM to 10:00 PM every day.
How can I place an order online for McDonald's in Lihue?
You can order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's App available on iOS and Android.
What payment methods are accepted at McDonald's on Kuhio Hwy?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this location has a drive-thru available to customers.
Which nearby health and wellness facilities could I visit before or after dining at McDonald's?
You can visit Kauai CrossFit gym, Kauai Hot Yoga studio, or Kauai Therapy & Wellness nearby for your fitness or therapy needs.
Are there any nearby sandwich or fast food options other than McDonald's?
Yes, Subway is a nearby sandwich shop and fast food restaurant for additional dining options.
What local shops and services are near McDonald's at 3-3113 Kuhio Hwy?
Nearby, you can find Vim and Vigor health food store, Rent-A-Center for furniture rental, and The Parlor Kauai hair salon.
Where can customers find coffee or smoothie options near McDonald's?
Aloha Roastery offers coffee, bakery items, and smoothies nearby. New Wave Nutrition also provides smoothies and holistic health options.