McDonald's

3.6
1111 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
47-250 Hui Iwa Street, Kaneohe, HI
96744, United States

Hours

Reviews

3.6
1,111 reviews
5 stars
429
4 stars
260
3 stars
167
2 stars
89
1 star
166

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes for simple orders.

Cleanliness

Many reviews highlighted dirty tables and unsanitary conditions, with customers expressing disappointment in the overall cleanliness of the restaurant.

Customer Service

Feedback indicated poor customer service, with staff being described as rude and unhelpful, often ignoring customer requests.

Location Appeal

The restaurant's scenic location received praise, with many customers noting the beautiful views as a major draw despite the service issues.

Menu Limitations

Customers expressed dissatisfaction with the lack of free refills and limited menu options, particularly for a McDonald's.
  • AH
    Azlina Harun
    4 days ago
    5.0
    I just ordered coffee. It was excellent. Go eat real food though, not these edible food-like substances.
  • CR
    Caitlin Reposar
    Nov 16, 2025
    3.0
    We went to redeem our summer reading dessert coupons from the library. I was impressed to find out their ice cream machine was working. Dining room was clean. It was during dinner time, so I understand the wait even if it was just for dessert items. What made us scratch our heads was when uncle climbed up on a ladder with a broom to clean the AC vent while people are waiting to order/waiting for their food. One family was sitting down at a table waiting for their food and he walked over to the door, climbed up and began dusting the very top of the door. Dust flying everywhere. Family ended up getting up and moving to another table and he didn't seem to care. It's like he lacked the awareness that his timing was off.
  • MY
    Max Yin
    Nov 8, 2025
    1.0
    No table service: you have to pick up everything. Charge for everything: even a cup of ice or extra ketchup. No Mountain View: only 2 Mountain View seats and they are employees only.
  • MC
    Marcus CB
    Nov 8, 2025
    1.0
    Absolutely horrendous wanted a late night burger but hours posted on both door and google do not match what they actually have opened. Store was closed hours before posted dining in time closed and staff that were there were not helpful and uninviting. Would not recommend at all please go to Windward City and save yourself money and time by supporting a McDonald’s that actually cares about their customers and employees. Drive there will still be faster and a better experience than here.
  • DW
    Davey Wright
    Nov 4, 2025
    4.0
    I was told this was famous on TikTok 🤷‍♂️ I couldnt enter the store to buy food and You have to use the drive thru apparently. That being said, it is in an absolutely stunning location.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Kaneohe?

McDonald's in Kaneohe is open for dine-in daily from 6:00 AM to 10:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open Monday to Thursday and Sunday from 5:30 AM to midnight, and Friday and Saturday from 5:30 AM to 1:00 AM.