McDonald's

3.8
837 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
45-480 Kaneohe Bay Drive, Kaneohe, HI
96744, United States

Hours

Reviews

3.8
837 reviews
5 stars
333
4 stars
224
3 stars
138
2 stars
43
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and staff unprofessionalism, particularly during busy hours.

Food Quality

Mixed reviews on food quality, with some customers experiencing cold or poorly prepared items, while others praised specific menu items.

Cleanliness

Concerns about cleanliness, particularly in the dining area and bathrooms, were noted by several customers.

Staff Performance

While some staff were described as friendly and helpful, others were criticized for being rude or inattentive.

Location Appeal

The restaurant's location and views received positive remarks, making it a popular spot for visitors.
  • RR
    Raj
    4 days ago
    5.0
    Clean and delicious. The location is amazing
  • TT
    tina tolentino
    Nov 11, 2025
    1.0
    It was terrible, I went inside and expected someone to come to the cash register and NO ONE DIDz. All I heard was I’ll be right with you. They have many working but no one to assist!! Take away the cash register so we won’t be fooled on waiting in line to pay!! I assumed an elderly lady since no one came to assist her at the register. AI is not the way to go!!
  • FA
    Fernando Adarme
    Nov 11, 2025
    5.0
    Everybody knows this place and the food
  • DD
    Daniel
    Nov 11, 2025
    1.0
    9 out of 10 times you will get old, soggy, fries. C'mon guys.
  • TY
    t yee
    Oct 29, 2025
    3.0
    I get there's staff shortages, but when you have 2 managers not paying attention it only makes things worse, having to wait 20+ minutes in line just to order at the counter is a bit ridiculous, especially if you are only the 4th person in line, the aunties or anyone taking care of the counter is trying their best, nothing against them, they are always friendly/ helpful/courteous

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Kaneohe?

McDonald's in Kaneohe is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, McDonald's in Kaneohe offers a drive-through service 24/7.