Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,095 reviews
5 stars
347
4 stars
218
3 stars
239
2 stars
97
1 star
194
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, rude staff, and poor customer service experiences.
Cleanliness
Multiple reviews highlighted dirty bathrooms and unclean dining areas, with some customers expressing concern over hygiene.
Food Quality
While some customers enjoyed the food, there were numerous complaints about incorrect orders, cold food, and overall dissatisfaction with meal quality.
Limited Access
The dining area was often closed, forcing customers to use the drive-thru, which led to frustration among those who walked to the location.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency.
- FGFrank Gaynor3 days ago1.0Absolutely no customer service. Even during slow periods they won’t even acknowledge you at the counter. Orders are very slow to come out and no pleasantries or apologies. VERY unwelcoming experience!
- MSmuskeptic sometimesDec 29, 20252.0AC broken it was wicked hot on there. Outdoor seating area was cool but no chairs. They had temporary AC but it took was broken Bathrooms no inside door handle hard to get out
- DTDr. Anthony J. “Quantum Minister” ToledoDec 27, 20254.0It's a basic McDonalds. Nothing much more to say. Be ready to pay Hawaii prices. Honolulu has much better Ultimate Breakfast platters.
- DBDeasha BestamenteDec 26, 20251.0i paid for my food & i never got it, it got cancelled
- JHJosh HowardDec 15, 20251.0The bathrooms were extremely dirty and the workers were very unattentive. The food was standard as most McDonald's
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's in Kailua Kona?
McDonald's in Kailua Kona is open daily from 6:00 AM to 8:00 PM.
Does this McDonald's location offer delivery service?
Yes, delivery is available daily from 8:00 AM to 7:00 PM through their online ordering platform.
Can I use curbside pickup at this McDonald's?
Yes, this location offers curbside pickup service for your convenience.
What payment options does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at the McDonald's on Kuakini Hwy?
Yes, this McDonald's location has a drive-thru service for quick and easy ordering.
Where is McDonald's located in Kailua Kona, Hawaii?
McDonald's is located at 75-5729 Kuakini Hwy, Kailua Kona, HI 96740, USA.
How can I order McDonald's food using their mobile app?
You can order via the McDonald's app available on the Apple App Store and Google Play Store or use the quick order link for easy access.
What nearby businesses are close to McDonald's in Kailua Kona?
Nearby businesses include Second Home Care (real estate agent), Hawaii Coast Realty, and No Fail Bail (bail bonds service).
Are there any entertainment or sightseeing spots near McDonald's?
Yes, Pana'ewa Rainforest Zoo is close by and a great place to visit before or after your meal.
What other food and coffee options are available near this McDonald's?
Nearby, you can find Hawaii Coffee Factory, a cafe and coffee shop, for additional dining options.