Many customers reported slow and disorganized service, with long wait times for food and drinks, and some servers being inattentive or unfriendly.
Food Quality
While some customers enjoyed the wings and other menu items, there were numerous complaints about incorrect orders, cold food, and food quality not meeting expectations.
Positive Staff Experiences
Several reviews highlighted exceptional service from specific staff members, particularly a server named Cookie, who was praised for her attentiveness and friendly demeanor.
Atmosphere
The restaurant was noted for its lively atmosphere, especially during sports events, but some customers found the noise level excessive.
Mixed Reviews
Overall, experiences varied widely, with some customers expressing satisfaction while others reported significant disappointments.
SN
Sreekanth Nagisetty
2 days ago
1.0
Been waiting for 15 minutes for the host to show up and check us in. It is busy but they should have someone at the door to let us know if they can seat us or if we should scram. This is pathetic.
Update: the hostess finally showed up after literally 30 minutes. We just left.
DL
Damian Lechner
Dec 29, 2025
5.0
Love this place. The restaurant is newer and clean. Large TVs to watch multiple games. Lots of specials going on during the week too. Service can be a bit slow if sitting in the bar area but that's to be expected since they are making drinks as well. Excellent food and choices of sauces. Pretty extensive beer selection and full bar.
TP
The Propagandist
Dec 29, 2025
4.0
Soon as we got in, the rotten beer smell struck us like a flip flop slap.
But our server was fantastic. Service was on time, and on point throughout, food was, you know, BWW standard.
We had a good game night and think will be back. Forgot our server’s name but she was amazing!
KS
Kevin Sechrest
Dec 23, 2025
1.0
We were welcomed in pretty well but right off the bat things went wrong. We got our drinks then asked for a few minutes to think about our order and then ordered 15 minutes later when they decided to visit our table. After we order 30-49 minutes go by where we’re sitting there with 2/5 of our orders and even those orders were rough. Eventually the manager handed us one of our orders and then we talked to her and she mostly solved our issue. Would not recommend this restaurant as service is a nightmare.
AL
Armando Garcia Luna
Dec 10, 2025
4.0
This was unfortunately, one of our least pleasant experiences at this restaurant. Our server, Abby, seemed very impatient when taking our order and was not very friendly. It appeared she was either too busy or under a lot of stress, and perhaps management should consider giving her fewer tables to attend.
Our food took a long time to arrive, and Abby did not come back to check on us at any point — not before the food was served and not afterward — unless we went looking for her ourselves. We asked for our salad to be replaced. We had originally requested the dressing on the side, but the salad came with the dressing already mixed in by mistake. It felt as if it wasn’t well-received.
This is the first time we have ever felt unwelcome here. We are regular customers, and we have always been treated by friendly, polite, and welcoming staff. We will continue coming back, but honestly, we hope we are not assigned to Abby again.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Honolulu specialize in?
Buffalo Wild Wings in Honolulu offers award-winning Buffalo, New York-style wings with your choice of 26 sauces and seasonings.
What are the operating hours of Buffalo Wild Wings on weekdays?
From Monday to Wednesday, Buffalo Wild Wings is open from 11:00 AM to 12:00 AM. On Thursday and Friday, it stays open later until 2:00 AM.
Are there any extended hours on weekends at Buffalo Wild Wings?
Yes, on Saturday the restaurant is open from 11:00 AM to 2:00 AM and on Sunday from 6:30 AM to 12:00 AM.
Where is Buffalo Wild Wings located in Honolulu?
It is located at 1450 Ala Moana Blvd., Unit #3326, Honolulu, HI 96814, United States.
How can I contact Buffalo Wild Wings in Honolulu for reservations or inquiries?
You can reach them by phone at +1 808-942-5445.
What categories or types of establishments does Buffalo Wild Wings in Honolulu fall under?
Buffalo Wild Wings is categorized as a Chicken Wings Restaurant, Sports Bar, Restaurant, and Takeout restaurant.
Are there any nearby public transit options to easily access Buffalo Wild Wings?
Yes, the BUS Stop Inside Ala Moana Center and TheBus Stop 426 are nearby bus stations that can help you reach Buffalo Wild Wings conveniently.
What nearby attractions can I visit before or after dining at Buffalo Wild Wings?
You can check out The Escape Game Honolulu, an amusement park with escape rooms, or relax at Ala Moana Playground Climber, a nearby playground and park.
Are there shopping options near Buffalo Wild Wings in Honolulu?
Yes, there are various nearby stores such as Ala Moana Crazy Shirts, Pandora jewelry store, and The Face Shop for cosmetics and beauty supplies.
Does Buffalo Wild Wings have an online presence where I can find more information or place an order?
Yes, you can visit their official webpage at https://www.buffalowildwings.com/locations/us/hi/honolulu/1450-ala-moana-blvd/sports-bar-1571/ for more info and services.