Buffalo Wild Wings

Reviews

• DD

  Diana

  Nov 12, 2025
  1.0
  Our experience at this restaurant was very disappointing. The waitress ignored our table for most of the visit. She did not offer refills or napkins and gave us minimal attention. The food was served in parts, with about 30 minutes between each dish, leaving one person in our party eating alone for a while. On top of that, one of the orders was incorrect; half of the wings came covered in an extremely spicy sauce that was practically inedible. I had to use ice to cool the burning sensation on my tongue. Overall, the service and food quality and wait time were unacceptable. We made a reservation and the entire dinner experience lasted almost 2 1/2 hrs. I do not recommend this restaurant.
• DR

  DJ Rogers

  Nov 12, 2025
  1.0
  Buffalo Wild Wings deserves credit for honoring Veterans on Veteran’s Day. They don’t have to do it, but they do it and I can’t say enough how much I appreciate their gesture. However, as grateful as I am, I soon realized after stepping through those doors that I was to be punished for showing up. Our server, Almyra, ghosted the table like a bad tinder date. It took 30 minutes for her to even appear. No napkins. No refills. No apology. Just vanishing acts with sporadic appearances at other tables as if acknowledging us might end her career. The food service was pure chaos, but disguised as hospitality. My kids’ meals arrived first; they finished and sat bored while my wife waited for hers. She eventually finished eating a full half hour before my plate even appeared. It took over ninety minutes for a basket of chicken and fries. I mean that literally and not figuratively. We sat at 6:00 PM and I took the picture of my family’s empty plates and my empty space at 7:31PM. I watched entire families arrive, order, eat, pay, and leave while I sat at a barren table like I was an unpaid extra in someone else’s movie scene. At some point, I don’t know exactly when, my hunger disappeared and an intense headache set in. When my meal finally arrived, after reminding Almyra that we head a fourth meal, it looked and tasted like a threat. The fries were room temperature and soggy, the boneless wings had the texture of multiple reheats, and the entire plate sadly sat in front of me, as if begging to be put out of its misery “I’ve been reheated four times, just finish me off already.” But the headache won. Trying to chew these balls of embarrassment was overbearing for me. I managed to eat three, I think. I could not chew these rubbery bastions of reheat. By that point, I felt insulted. I had a growing sense that this wasn’t a restaurant at all, but an endurance test to see how long paying customers could tolerate indifference. Almyra, you dropped the ball and then you buried it. Then you dug it up and reheated it before you dropped it again. The absence of basic communication is your legacy tonight. And management, if this review finds you, read it twice. Because this wasn’t a bad night, but a systemic collapse of standards that reflects YOU. I don’t know if Almyra had some stuff going on, but you, management, need to give her the time she needs to situate herself. I left a tip out of habit, not respect. Respect is earned. You’ve lost mine.This place needs repentance, not retraining.
• AS

  Alison Semmler

  Nov 10, 2025
  1.0
  My husband and I got food poisoning at this location and I reached out to them twice and was initially ignored and then just got a generic ‘sorry you had that experience response’ and nothing else. There is no accountability or customer service here, not even if you end up sick for two days from eating their food. Think twice before going here.
• BR

  BETTY Rodriguez

  Nov 7, 2025
  5.0
  We have been to several Buffalo Wild Wings on the mainland but really enjoyed this location in Honolulu. There were several large TV Screens and football fans cheering on their favorite teams. The restaurant is very open and has a great vibe from anywhere you may be sitting. Great selection of cocktails and beers. The boneless and bone in buffalo wings were delicious! (We’ve had them at the Yard House as well in Waikiki and actually liked the Buffalo Wild Wings in Honolulu better!) Excellent customer service!
• NW

  Nui Wong

  Nov 5, 2025
  2.0
  Had an outing two weeks ago with a previous coworker I haven’t seen in months, did my math, got what I could spare. Then our bartender/waitress Kele decided to add her own 22% tip on top of it. I contacted corporate and am still waiting on that refund which I was told will take 5-10 buisness days as I monitor my online account. For those who don’t know, writing in your own tip when I clearly wrote a zero with a cross through it, is ILLEGAL.

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