McDonald's

3.1
469 reviews
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Business Details

4469 Waialo Rd, Eleele, HI
96705, United States
(808) 335-0301
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4469 Waialo Rd, Eleele, HI
96705, United States

Hours

Reviews

3.1
469 reviews
5 stars
125
4 stars
87
3 stars
99
2 stars
49
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and incorrect orders, leading to a frustrating experience.

Temperature Complaints

Many reviews mentioned the restaurant being excessively cold, making it uncomfortable for diners.

Self-Service Kiosks

Customers expressed dissatisfaction with the mandatory use of self-service kiosks, which often led to confusion and lack of assistance from staff.

Cleanliness Concerns

Several reviews highlighted issues with cleanliness, including locked restrooms and flies in the dining area.

Food Quality

While some customers enjoyed the food, others noted inconsistencies in order accuracy and freshness.
  • SK
    Skyler K
    Nov 11, 2025
    5.0
    Yeah a bit chilly but it was solid. Western most McDonalds is pretty neat
  • AG
    Alena Gambier
    Nov 3, 2025
    1.0
    If you’re looking for the coldest place on the island, this is where to go, I kid you not my glasses fogged up once I got out and it wasn’t even hot outside (72° on this November evening). Also nobody is at the counter, they make you self order, pick a stall number but don’t bring your food to the table (why picking a number then ???), I waited at my table for about 30 minutes until I realized nobody would bring the food as they’re focused on the drive through. And when I went to request my food, the employee rudely asked why I left if I wanted my food, I never left, I simply assumed they would bring it to the table I sat at as at other locations. Other than that, the restrooms were clean, and the food was usual McDonald’s. I don’t expect much from McDonald’s, but I froze to death in there and will never forget that freezer experience.
  • RC
    Ryszard Chlebowski
    Sep 28, 2025
    1.0
    It's as cold as Siberia. If you want to wash your hands before eating, you have to ask an employee to open the restroom, even if they're not at the counter. The restaurant is focused on customers in their cars, so there's less cleaning.
  • ML
    Maggie Lucarelli
    Sep 7, 2025
    1.0
    I waited over twenty five minutes for an online order and was ignored at the counter. There are at least five employees and everyone is ignoring the front counter. It's absolutely ridiculous. Online orders are meant to be quicker. I should've just ordered at the counter at this rate. When I asked how much longer I was told to just take a seat.
  • LF
    Liliana Filip
    Aug 9, 2025
    4.0
    Il solito panino ,buono ma molto calorico!😁.Ho messo 3stelle all'ambiente perché veramente molto freddo!
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 4469 Waialo Rd, Eleele, HI?

McDonald's is open daily from 6:00 AM to 11:00 PM for dine-in and drive-thru service.

Is the McDonald's drive-thru available 24/7?

No, the drive-thru at this McDonald's location is open daily from 6:00 AM to 11:00 PM.