McDonald's

3.2
2676 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8 N Broad Street, Winder, GA
30680, United States

Hours

Reviews

3.2
2,676 reviews
5 stars
803
4 stars
479
3 stars
465
2 stars
251
1 star
678

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Food Quality

Several reviews highlighted issues with food quality, including raw or improperly cooked items, and incorrect orders.

Cleanliness

While some customers noted cleanliness in the dining area, others reported unsanitary conditions, particularly in the bathrooms.

Management Issues

Multiple reviews mentioned poor management practices, including unprofessional behavior and lack of support for staff.

Mixed Experiences

Despite the negative feedback, some customers praised specific employees and noted positive experiences with food quality and service.
  • OO
    Orewachinchin
    5 days ago
    5.0
    This location has had its hiccups in the past, but it's been a steady stream upwards in the last few weeks! This morning, I went to get breakfast for me and my wife, and when I got home we noticed we didnt have any hotcakes. I came back to the store, and was informed that they didnt have any left in stock (which is fine, truck order messes up sometimes), when thus lovely employee crystal ran to the back and grabbed her hotcakes that she was going to eat for breakfast for us. Of course this wasn't expected, and was just a very sweet personal gesture on her behalf. Fantastic service, and I will be coming here whenever I want mcdonalds from now on!
  • NM
    Natalie McCrimmon
    Jan 2, 2026
    2.0
    I had to wait 15 minutes for mobile order, food was cold & I received no napkins or anything with my food once received
  • RP
    R P
    Dec 31, 2025
    1.0
    The managers are awful. Everytime we come here we have to pull forward and wait even though we always have a small order. This last time we had to pull forward for a freaking 6pc kids meal where the managers completely forgot we were out waiting and had 4 other orders that came after us that were served first with much larger orders. I had to go inside to remind them that we were waiting on a KIDS MEAL.
  • MJ
    Myŕą Jackson
    Dec 31, 2025
    1.0
    On 12/31/2025 my daughter went through the drive-thru and ordered two meals, a double fish meal, A spicy chicken sandwich and a double cheeseburger. The double fish was two hockey pucks so I returned it. When I get in there they look at me like I had two heads. I said to them I wouldn't serve this to anyone. They replaced my order with the same batch of fish hockey pucks. I then wanted my money back. Britney at first only refunded me for the double fish not the meal mine y'all. I brought the drink back too a complete meal. The gentleman came over and said she had a meal so Britney gave me back $9 not to mention I had extra tartar which is $0.26. and told me to keep the reordered meal. The gentleman then said to me we can't give you the meal and your money because of our inventory. I wasn't expecting the meal. I just wanted my money. All of it not just $9 need better Cooks
  • NS
    Nadya Shutova
    Dec 21, 2025
    2.0
    Конечно, добавляю аккуратно и в том же тоне. Обновлённый вариант для Google Maps review: We visited this McDonald’s with our kids. The dining area was not very busy — only two or three tables were occupied, although there were cars in the drive-thru. We needed to ask a question about using the ordering kiosk and payment, but despite several employees being nearby, no one acknowledged us or offered help. It felt like we were being ignored. Eventually, we figured everything out ourselves and placed the order through the kiosk. Our order was brought out quickly, but it was handed to us in two bags, and when we started checking it, we realized that about half of the order was missing. We had to go back and sort it out. The dining area was very clean, but customer service definitely needs improvement.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 8 N Broad Street, Winder, GA?

McDonald's at 8 N Broad Street, Winder, GA is open daily from 5:00 AM to 2:00 AM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 2:00 AM.