McDonald's

3.3
1067 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1018 E Robert Toombs Ave, Washington, GA
30673, United States

Hours

Reviews

3.3
1,049 reviews
5 stars
317
4 stars
190
3 stars
212
2 stars
99
1 star
231

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and poor customer interaction, with some feeling ignored or dismissed by staff.

Food Quality

Many reviews highlighted inconsistent food quality, including overcooked items, incorrect orders, and unsatisfactory taste.

Cleanliness Concerns

Several customers noted cleanliness issues, particularly in restrooms and dining areas, affecting their overall experience.

Mixed Staff Performance

While some staff members were praised for their friendliness and helpfulness, others were criticized for rudeness and lack of attentiveness.
  • WS
    Will sass
    Dec 14, 2025
    1.0
    What a Joke. Two other Customers and the employees ignore you. Got my order ..did not get my drink. A Coffee..... Watched four customers who ordered after us...get their Coffee.....I'm still waiting...4 min at the counter later still no one acknowledged us.....three employees walked by Totally ignored Left the Coffee...you can have it...I won't be back
  • JB
    JMF Brown
    Dec 5, 2025
    3.0
    Always struggle to not get frustrated with this place. Seems like it is always the same issues with less than mediocre service, wait time being longer than seems should be , food quality not great and consistently having things not available..
  • FF
    Fluffity “Shaunna” Fluff
    Dec 1, 2025
    1.0
    Extremely slow.... I've only been here twice and both times they told me to pull forward and I waited almost 30 mins both times! Today the manager comes to the window to hand me my food holding her phone in one hand to her ear talking to what sounded like a child... I mean really??? Asked for no ice... Got ice... Asked for no mustard... Got mustard... Didn't get straws... Just ridiculous!
  • WL
    will link
    Nov 26, 2025
    5.0
    This was by far the best McDonald’s I have been to in a while. The drive thru was busy. But they were quick and efficient and polite. The food was great and the nuggets were even neatly put into the container. Great experience.
  • CG
    Cayden gravel
    Nov 23, 2025
    1.0
    its a pretty bad McDonald's don't know how they got a good health review of A+ but oh well its almost the worst McDonald's I've been to sometimes the food and drinks can be other times its just disgusting and made incorrectly the service is always slow so dont ever expect a rush its almost better to go to Zaxby's and spend a little more but there slow to on a good day half the time something isn't working at this McDonald's and honestly I'd avoid eating inside cause ive seen flys and roaches. ive been to this location plenty as theres not much to eat in Washington

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1018 E Robert Toombs Ave, Washington, GA?

McDonald's is open daily from 5:00 AM to 11:00 PM.

Can I get food delivery from this McDonald's location?

Yes, delivery is available daily from 5:00 AM to 11:45 PM. You can order online at https://mcdonalds.order.online/business/-5579.