McDonald's

3.3
1059 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1018 E Robert Toombs Ave, Washington, GA
30673, United States

Hours

Reviews

3.2
1,041 reviews
5 stars
313
4 stars
190
3 stars
211
2 stars
98
1 star
229

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and inattentiveness.

Food Consistency

Many customers complained about food quality issues, including overcooked items and incorrect orders, while a few noted good food experiences.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in restrooms and dining areas, contrasting with some mentions of clean environments.

Speed of Service

Customers frequently expressed frustration with slow service, especially in the drive-thru, with long wait times reported.

Management Response

There were mixed reviews regarding management, with some customers appreciating proactive problem-solving while others noted poor handling of complaints.
  • CG
    Cayden gravel
    1 day ago
    1.0
    its a pretty bad McDonald's don't know how they got a good health review of A+ but oh well its almost the worst McDonald's I've been to sometimes the food and drinks can be other times its just disgusting and made incorrectly the service is always slow so dont ever expect a rush its almost better to go to Zaxby's and spend a little more but there slow to on a good day half the time something isn't working at this McDonald's and honestly I'd avoid eating inside cause ive seen flys and roaches. ive been to this location plenty as theres not much to eat in Washington
  • SG
    Shelby Goldman
    Nov 8, 2025
    1.0
    If I could give 0 stars, I would. Food is never right or taste decent (a Big Mac came with only 1 patty and a pound of lettuce. Their ice machine has been broken for what seems like 2 weeks. Every time you order, you’re always missing items! I spent $10 on nuggets I didn’t even get. This place should shut down.
  • RK
    richard kane
    Oct 26, 2025
    3.0
    They had no ice and any of the machines in that store. Big disappointment had to drink warm soda.
  • BW
    Barry Wheeler
    Oct 26, 2025
    3.0
    Well I hate the sound this way but if you've been to McDonald's you've been to McDonald's all just about the same
  • DS
    Debbie S
    Oct 26, 2025
    1.0
    The night shift here was horrible they had pumpkin spice latte on their menu they said they didn't have it and the fries were salty we ordered one drink without ice all of them did not have any ice then the coffee we got was chunky on the inside of it. In that case I give them one star.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1018 E Robert Toombs Ave, Washington, GA?

McDonald's is open daily from 5:00 AM to 11:00 PM.

Can I get food delivery from this McDonald's location?

Yes, delivery is available daily from 5:00 AM to 11:45 PM. You can order online at https://mcdonalds.order.online/business/-5579.